Reviews (105)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, ideal for selling customized products. They praise its customization capabilities and dynamic pricing features. Exceptional customer support, including quick responses and video calls, is frequently highlighted. The app's performance and modern interface enhance the shopping experience, with a cost-effective pricing model based on sales and continuous updates reflecting responsiveness to merchant feedback.

February 16, 2024

This app has been great. The customer service is unbelievable. I've had multiple video chats to walk me through issues I was having. Looking forward to creating more

DanShepardMadeIt
United States
About 1 month using the app
Kickflip replied February 18, 2024

Super thrilled to hear about your positive experience! :D
We're here to ensure creators like you have everything you need to bring your visions to life. Keep crafting those custom rugs; we can't wait to see what you'll create next. Thank you for choosing Kickflip!!

January 24, 2024

If you sell customised products, give Kickflip some serious consideration. The interface is simple and clear to use, and mobile compatible. When you create your products in the app, customers can personalise products according to the options you stipulate. It is A VERY flexible product customisation tool. I tried out many other apps before I found Kickflip and this app is head and shoulders above the rest. It did take me some time to learn how to build my products but there are lots of help videos and I got great online support from Elisabeth and Cindy too.

Love From Ireland
Ireland
About 1 month using the app
Kickflip replied January 25, 2024

First off, massive thanks for sharing your experience with Kickflip! It's fantastic to hear how it's helping you add that personal touch to your products.

And yeah, getting the hang of new tools can be a bit of a journey, but we're stoked to hear our help videos and the support from Elisabeth and Cindy got you through it.

Here’s to many more successes with Kickflip!

April 18, 2024

Very easy to use and great customer support. Quite a powerful tool with cool functionality!

CustoModa
Australia
About 1 month using the app
Kickflip replied April 19, 2024

That's fantastic to hear! We're super pumped you're enjoying the experience and finding value in our platform. Keep up the great work!

November 28, 2023

At first it looks really daunting and confusing but once you give it a go it becomes very straightforward! I cant imagine that there's a better app available for personalisation than this one. Has completely transformed the user experience.

That's My Backpack
Australia
28 days using the app
Kickflip replied November 30, 2023

Thank you for your fantastic feedback! We're so happy to hear that our app has transformed your user experience. If you ever have more insights or suggestions, feel free to share. We appreciate your kind words!

July 29, 2020

Highly recommend! The admin UI is easy to use, has a lot of built in options, and is responsive. Once everything is set up, its fast and easy to make any updates as needed. Customer support is phenomenal! Renaud and his team are reliable and quick to respond to any issues we have encountered. Overall a great product that fit our needs well.

DODOcase, Inc.
United States
27 days using the app
Edited June 13, 2023

Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from

StickerNerd.com
United States
27 days using the app
Kickflip replied June 13, 2023

Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful.

Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests.

Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.

May 10, 2022

Great App really useful and i like that i am able to put one product on for free so i can test and see how it goes before adding my future products.

Douk Snow
United Kingdom
26 days using the app
Kickflip replied May 10, 2022

Thank you for this great review!

We're glad you found our 0$ plan to be helpful. Providing an accessible solution is one of our main goals. It's also exciting to know you plan to add more product customizers from Douk Snow.

Keep up the good work!

Best,

January 16, 2023

Great app! Easy to learn. Clean interface. Very intuitive in my opinion. I would recommend if you have basic graphic software skills in order to separate the artwork of your product into the pieces you want to customize. There is a learning curve but in the end I think it is very worth it for the end result.

2 Down Baseball
United States
25 days using the app
Kickflip replied January 17, 2023

Thank you so much for your review of Kickflip! We are delighted to hear that it is easy to learn and that the interface is intuitive. It's great to hear that you found the learning curve of our app worthwhile.

We put a lot of emphasis on making our product as user-friendly as possible, so we're glad it's been helpful for you. Thank you again for your kind words. Our team really appreciate the feedback!

November 30, 2021

We use this app for our new collections jacket and this app allows customers to personalize their jacket. I would highly recommend this app to anyone with the need to personalize products. The team has been so helpful and with me ever step of the way. I first requested a demo in which Jackie listened to my ideas and advised me on the possibility of these ideas to come to life! We have also had some follow ups, I would give this app and their customer service a 100/100 if I could!

Patricia Govea Collection
United States
21 days using the app
Kickflip replied November 30, 2021

Thanks Daisy!

The entire team is grateful for your nice words. In addition, we are pleased that you are happy with the results and that we were able to provide the support you needed to realize this cool project. In an industry where personalization is so trendy, your customizer will surely resonate with your clientele.

Thanks again for this review, it's much appreciated.

Best,

June 8, 2023

Very well made app and easy to set up. Lots of functionalities and the team is always ready to help. I would very much recommend. Thanks !

Petite Gazelle Atelier
Canada
21 days using the app
Kickflip replied June 8, 2023

Thank you for your kind words and stellar review. At Kickflip, we've always believed in the power of simplicity and elegance in design, combined with robust functionality. Your satisfaction is our utmost reward. Thank you for being a part of our journey.