Reviews (141)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for product customization, noting its ability to adjust prices based on customizations and a payment structure that charges only on sales, ideal for small businesses. The app's modern interface and features like logic and masks enhance the customization experience. Exceptional customer support, including 1-on-1 video sessions and detailed chat responses, further adds to merchant satisfaction.

October 5, 2021

Très utile. Parfait pour mon produit que je développe actuellement. Très facile à prendre en main, je recommande.
Very useful. Perfect for my product that I am currently developing. Very easy to learn, I recommend.

SKEP
France
8 months using the app
Kickflip replied October 5, 2021

Thank you so much SKEP team!

C'est un plaisir de voir évoluer un projet aussi intéressant que le vôtre. Toute l'équipe ici a très hâte d'être témoin de la suite.

Bon succès!

March 17, 2023

Customer support is on another level. This app is amazing. You can modify all the features exactly like you want to. 10/10.

Wellnezzy
Finland
8 months using the app
Kickflip replied March 17, 2023

Thanks for the amazing review! At Kicklip, we pride ourselves on our customer service and creating the perfect product customization solution for you. Thank you for your business!

April 7, 2023

Customer service is outstanding - experience with this app has been great thanks to the help that I received

Funkaroo Inc
Canada
8 months using the app
Kickflip replied April 7, 2023

Thank you for your feedback about our customer service! We're delighted to hear that you've had a great experience with our app, and we're glad that our team was able to assist you. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Kickflip!

July 17, 2022

I found Kickflip from Shopify App search. After comparing with others, I know this is exactly what I need to customise my handmade leather product. But for someone like me with very poor IT and Photoshop knowledge, at the beginning, it's really frustrated to handle. I tried to seek support via App chat just before giving up. The team replied me very quick. Guide me step by step patiently and clearly. All is amazing! I just set up my shop and really enjoyed it! I will definitely use the App again for my other products.

KissCaseLondon
United Kingdom
7 months using the app
Kickflip replied July 18, 2022

Hi! We're glad to hear that you found Kickflip and that it was exactly what you were looking for to customize your products. We're sorry to hear that you had some frustration at the beginning but are happy that our team was able to help you out and that you're now enjoying the app. We'll definitely be here if you need any help in the future. Thanks for using Kickflip!

June 25, 2020

Great logic and UX with reasonable pricing plus a responsive support makes this great software. I do recommend and look forward to future development.

Ondrboks
Belgium
7 months using the app
September 28, 2023

I've searched far and wide for the perfect producer customizer, and lucky for you, you just found it! This is by far the cleanest, most modern, and intuitive option out there. Customer support is amazing and are always very quick with their responses and always eager to help. Highly recommended and I'll be a long time user! Great stuff Kickflip team!!

Bibles and Coffee
United States
6 months using the app
Kickflip replied September 29, 2023

Thank you so much !! We're thrilled to hear that our product customizer solution has met your expectations and that our customer support has been helpful. Your feedback means the world to us. We're grateful to have you onboard and we promise to keep delivering the quality you've come to expect.
- The Kickflip Team 🙏🏼

May 26, 2022

I'm using this app in order to allow my customers to customize their T-shirts before placing an order. The tool is amazing!! It was a little challenging in the beginning for me to figure everything out, but with dedication and time I was able to build an amazing tool!! And anytime I needed assistance or help, or had a question, I was able to talk with a representative. They are very very helpful and fast at responding and really care about you! I am more than happy with the app and would recommend anybody who is looking for a customizer to use this app! Also they are affordable and very high quality.

Custom Tee Pro
United States
6 months using the app
Kickflip replied May 30, 2022

Thanks for taking the time to share this powerful review!
We are very glad you enjoy using our platform so far. It is our priority to help you succeed, so please do not hesitate to contact us if you need anything.

We are thrilled to see your custom t-shirt customizers!

Keep up the good work :)

September 3, 2021

I would recommend this application to anyone. Very easy to use and the customer service is amazing!

GFX RAZ
United Kingdom
6 months using the app
Kickflip replied September 29, 2021

Hello,
We're happy you’re appreciating our platform!
Thanks for your trust and very nice review, we're thankful for great customers like you. Our support team is always here to help. Never hesitate to reach out!
Warm regards,

July 6, 2022

Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)

airees-theairytees
United States
6 months using the app
Kickflip replied July 7, 2022

Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)

September 8, 2023

I looked into three different Customize Products and ended up selecting this one. It’s super easy to use and has a bunch of awesome demo products available on the backend. The customer support is very well. Cindy, in particular, was incredibly professional and quickly solved the problem I was facing.

Rival Baseball
Canada
5 months using the app
Kickflip replied September 11, 2023

Thank you for choosing Kickflip and taking the time to share your experience. We're thrilled to hear that you've found our software intuitive and full of features that cater to your needs. Our team is dedicated to providing exceptional service and solving any issues promptly, so it's wonderful to see their efforts recognized. We're excited to continue supporting your customization journey! Thanks again for your kind words.