Kickflip ‑ Customize Products , 115 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and realistic product customization features. Its customer service is praised for efficiency and helpfulness. However, some concerns have been raised about the percentage per sale pricing model. Despite initial learning challenges, merchants value its flexibility, mobile compatibility, and development potential. It's credited with enhancing customer experience and boosting sales.
Refine
-
By rating
I'm using this app in order to allow my customers to customize their T-shirts before placing an order. The tool is amazing!! It was a little challenging in the beginning for me to figure everything out, but with dedication and time I was able to build an amazing tool!! And anytime I needed assistance or help, or had a question, I was able to talk with a representative. They are very very helpful and fast at responding and really care about you! I am more than happy with the app and would recommend anybody who is looking for a customizer to use this app! Also they are affordable and very high quality.
Thanks for taking the time to share this powerful review!
We are very glad you enjoy using our platform so far. It is our priority to help you succeed, so please do not hesitate to contact us if you need anything.
We are thrilled to see your custom t-shirt customizers!
Keep up the good work :)
I would recommend this application to anyone. Very easy to use and the customer service is amazing!
Hello,
We're happy you’re appreciating our platform!
Thanks for your trust and very nice review, we're thankful for great customers like you. Our support team is always here to help. Never hesitate to reach out!
Warm regards,
Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)
Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)
Great customer support, Cindy helped me in second. I understood not everything but no worries she fixed it for me!
Thanks for the great review, Cindy really goes the extra mile to help our customers! We're glad you got everything sorted out. :)
This application has helped me a lot to offer personalization services to my customers and I would like to emphasize their customer services by chat which is very easy to use. The kickflip team was able to answer my questions again, thank you!
Thank you for your kind words - we're so happy to hear that our app has been of help! The team is dedicated to providing great customer service, so thank you for letting us know that we're succeeding. We appreciate your business and hope you'll continue to use Kickflip in the future. :)
This app is really good! It has many different options and is very easy to learn. The customer service is amazing. No matter what question you have, they will try to solve your problem as quickly as possible. Highly recommended.
Thanks for this amazing review! It means a lot to us.
We enjoy helping our clients get their projects done. Your success is our success!
I invite you to contact us directly to help us associate these kind words with the brand you represent. :)
Many thanks,
This app is a complete solution for personalization. The app is complete and very user-friendly. If you get stuck they have great support and are always willing to help in order to get your idea back on track. I wish there were more videos in order to further learn. I want to know more about print ready files.
Thank you for your kind words and suggestions! We're so happy to hear that you're enjoying the app and finding it user-friendly. Our support team is always available to help if you need any assistance, and we'll be sure to pass along your suggestions for additional videos on print-ready files. Thanks again for taking the time to write a review - we appreciate your feedback!
Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better
Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3
This app is amazing! It was surprisingly easy to set up and our customers love it. The support team is incredible as well
Thank you for this great review!
The fact that you found it easy to configure your customizer means a lot to us since we strive to make the solution as user-friendly as possible. Your success is our success!
Warm regards,
I've been using this app and many app's have horrible support, not this one. They are very quick to respond and will setup a video call if necessary. They go the extra mile and are extremely knowledgeable and helpful. I highly recommend this app.
Thank you for your kind words! We're happy to hear that you've had a positive experience with our app and support team. We'll continue to do our best to provide an excellent service for all of our users. :)