Reviews (23)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its affordability and effectiveness, especially for small businesses managing ads. It features a user-friendly interface that eases ad creation and management, with robust TikTok advertising tools like TikTok Pixels enhancing campaign tracking and optimization. The customer support is responsive and informative, aiding in platform understanding and issue resolution. Comprehensive tracking and analytics offer detailed insights into performance metrics.
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I was facing issues with sales tracking on TikTok Ads Manager, so I turned to Nestads for help. Kevin and Chloe from the Nestads TikTok Pixel team were not only quick to respond but also incredibly patient throughout the process. It took a few days of consistent effort, but they identified a simple solution that had eluded me.
Their expertise not only fixed the problem but also provided valuable insights for future campaigns. In an industry where quality support is often hard to come by, Nestads stands out. Kudos to Kevin and Chloe for their exceptional dedication and for turning a frustrating situation into a positive experience. Highly recommend Nestads for their reliable solutions and top-notch support!
Dear customer,
Thank you for your kind words! I'm Chloé from the NestAds team, and I'm thrilled to hear about your positive experience. Kevin and I are delighted we could assist you and provide valuable insights for your future campaigns.
Your recommendation means a lot to us, and we're dedicated to providing reliable solutions and top-notch support. If you ever need further assistance, feel free to reach out.
Thanks again for choosing NestAds as your omnichannel advertising solution!
Warm Regards,
Chloé
Good value for money. Good attribution tracking, and some useful reporting features as well. Ideal for smaller businesses who don't want to spend hundreds of hundreds per month on other third party tracking apps.
Hi Joe,
Thank you so much for your kind review! We're thrilled to hear that you find our app valuable and effective for attribution tracking and reporting. Your support and detailed feedback have been incredibly helpful to us.
We're glad to be able to provide an affordable solution that meets the needs of smaller businesses. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Thanks again for being such a supportive customer!
Best regards,
Chloé - Customer Success Manager @NestScale
Thank you “Rachel” to guide me and for giving me all your time
Am excited to start managing my TikTok ads soon
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
It's a pretty good app.
It's simple to use and worth the price.
The downside is that you can't turn ads on and off directly on the platform. Instead, you have to manually review all your ads and then go to Facebook or Google to disable them.
Additionally, some of the tracking doesn't seem to be attributed to the app. About 20% of the purchases don't show up on the performance report.
However, aside from these two issues, it's a pretty decent app.
Hi Daniel,
Thank you so much for your detailed feedback! We’re glad to hear you found the app easy to use and valuable. We wanted to let you know that we’ve listened to user feedback and have recently made updates to address the points you mentioned.
You can now turn ads on and off directly within the platform, and we’ve improved our tracking system to provide more accurate performance reports. We’d love for you to give the updated version a try and see the improvements firsthand. Thanks again for helping us make the app better!
Regards,
Chloé - Customer Success Manager @NestScale
it was great and helpful, app serves the purpose of doing Shopify pixel setup and ad setup as well.So i recommend it
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
I’m new to the app, Kevin is very helpful and help me setup my first ad. He walk me through all the steps. I recommend this app.
Hi,
Thank you very much for taking the time to share your feedback with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
If you need any further assistance, please don't hesitate of getting back in touch.
All the best!
Kevin - NestScale team
Very Cooperative support team.
I was stuck in some ad issues, my video ads were rejected several times. I contact to NestAds support team on whatsapp. The representative was very kind and supportive she helped me with guidelines. so finally i got my problem solved.
i personally recommend this app for tiktok ads .
Dear valued customer,
Thank you for sharing your positive experience with NestAds! It's great to hear that their support team was cooperative and helpful in resolving your ad issues. 🥰
Your recommendation for using NestAds for TikTok ads is valuable, and it can help others looking for a reliable platform for their advertising needs. 🥰
If you have any other feedback or experiences to share, feel free to do so. Happy advertising! 💞💞💞
Cheers,
Chloe
The live chat support is very responsive and knowledgeable. I can highly recommend this company and its app.
Hi Hendrik,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Merry Christmas and Happy New Year!
Rachel
Rachel was a sweetheart, and helped us out in all our enquires. I recommend everyone to use it!!!!!!
Hi there,
Thank you a lot for your nice review!
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
I am very pleased with the app and Chloé's work. He was quick to help and reassure me. I am happy to participate in the joint work and advertise with pleasure, the integration is very good.
Hi there,
Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!
Regards,
Chloé
