Reviews (184)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

July 29, 2024

It's a pretty good app.

It's simple to use and worth the price.

The downside is that you can't turn ads on and off directly on the platform. Instead, you have to manually review all your ads and then go to Facebook or Google to disable them.

Additionally, some of the tracking doesn't seem to be attributed to the app. About 20% of the purchases don't show up on the performance report.

However, aside from these two issues, it's a pretty decent app.

HairlessPerformance
Sweden
About 2 months using the app
June 2, 2024

Good value for money. Good attribution tracking, and some useful reporting features as well. Ideal for smaller businesses who don't want to spend hundreds of hundreds per month on other third party tracking apps.

Thrive Protein
Canada
3 months using the app
NestScale replied June 21, 2024

Hi Joe,

Thank you so much for your kind review! We're thrilled to hear that you find our app valuable and effective for attribution tracking and reporting. Your support and detailed feedback have been incredibly helpful to us.

We're glad to be able to provide an affordable solution that meets the needs of smaller businesses. If you have any further suggestions or need assistance, please don't hesitate to reach out.

Thanks again for being such a supportive customer!

Best regards,
Chloé - Customer Success Manager @NestScale

July 5, 2024

An extremely affordable tracking solution relative to other companies that charge an arm and a leg

SAAR CO
Australia
30 minutes using the app
NestScale replied July 7, 2024

Hi there,

Thank you for your feedback! We're so happy to hear that you find our tracking solution affordable and effective. Providing great ad tracking & attribution tool without high costs is our goal, and it's wonderful to know we're hitting the mark.

If you have any questions or need further assistance, just let us know. We're always here to help and eager to support your needs!

Best regards,
Chloé - Customer Success Manager @NestScale

April 26, 2024

I am very satisfied with the support. Rachel helped me change and add some settings in the Business Manager. I will test the app.

TEABALLS OFFICIAL | TEABALLS Schweiz | Tee ohne Beutel
Switzerland
2 days using the app
NestScale replied May 3, 2024

Dear customer,

Thank you for your feedback! We're delighted to hear that Rachel was able to assist you effectively. We hope the app meets your expectations, and we're eager to hear how it works for you after testing. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

November 9, 2023

NestAds is a must-have for marketers handling multiple ad platforms! It simplifies cross-channel ad tracking, boosting ROAS. With a one-time setup and dedicated support, NestAds is a user-friendly solution for precise campaign management.

NELA MAE
Netherlands
4 months using the app
NestScale replied November 16, 2023

Dear valued customer,

Absolutely thrilled to hear you're experiencing such success with NestAds! Simplifying cross-channel ad tracking and boosting ROAS is exactly what it's designed for.

Our goal is to make campaign management user-friendly and precise, and it's fantastic to know it's hitting the mark for you. If you have any further insights or suggestions, we're all ears!

Regards,
Chloé - Customer Success Manager @ NestScale

November 14, 2023

my experience with NS tiktok has been great, grat support and easy integration to the store, i woul definitely recommend this app

South Africa Depot
South Africa
5 months using the app
NestScale replied November 16, 2023

Dear Benjamin,

Thank you so much for sharing your positive experience with NestAds! We're thrilled to hear that the integration with your store was seamless and that our support team could assist you effectively.

Recommendations mean a lot to us, and we're grateful for yours. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know!

Regards,
Chloé - Customer Success Manager @ NestScale

October 19, 2023

"I've been using the 'NS TikTok Pixels & Attribution' app, and I must say it's been a fantastic experience. The support has been exceptional, and I'm thoroughly impressed with the service. I'd highly recommend this app, and I'm giving it a well-deserved 5-star review. Keep up the great work!"

Trend Fussion
United States
30 days using the app
NestScale replied October 22, 2023

Dear valued customer,

We greatly appreciate your glowing review and are delighted to hear about your fantastic experience with the 'NS TikTok Pixels & Attribution' app. Our team works hard to provide exceptional support, and your recommendation means a lot to us.

Thank you for the 5-star rating! We'll continue to strive for excellence and look forward to serving you in the future.

If you ever have any more feedback or questions, please don't hesitate to reach out. Thank you for your support!

Regards,
Chloé - Customer Success Manager @ NestScale

December 27, 2023

Just got it, going to test it out, but support has been great so far, and the pricing is much more reasonable than pretty much any alternative, it's fixed, so not based upon revenue or ad spend.

Bark Buddy
United States
12 days using the app
NestScale replied December 29, 2023

Hi Nathan,

Testing out new strategies can be exciting. Glad to know that the support has been top-notch and that you find the pricing reasonable.

Here's to your successful testing, and if you need any further assistance, we're here to help!

Regards,
Chloé - Customer Success Manager

December 17, 2023

Good App. Kevin helped me a lot to solve my problems

ZynaPlanet
France
3 months using the app
NestScale replied December 18, 2023

Dear customer,

That's fantastic to hear! We're delighted that Kevin was able to assist you effectively and help resolve your problems with the app.

If you ever encounter more questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience remains smooth and hassle-free. Thank you for your feedback and for using our app!

Cheers,
Chloé

October 25, 2023

Great Costumer service from staff, special thanks to Chloe for checking up untill my issue was resolved. Satisfied with the service!

Martefy
Pakistan
9 minutes using the app
NestScale replied October 26, 2023

Hi valued customer,

Thank you so much for your kind words! I'm delighted to hear that you were satisfied with our service, and I'm glad I could assist you in resolving your issue.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! 😊

Regards,
Chloé - Customer Success Manager @ NestScale