Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.
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fluid communication and good service. I guess it's the best alternative for tiktok apps which doesnt work all the time
Hi there,
Thank you so much for your nice review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Mal Instalei o app e já tive apoio do suporte para iniciar meus anúncios, estou muito satisfeito com a experiência até o momento.
Olá Leonardo,
É a Chloé da NestScale,
Obrigado por avaliar nosso aplicativo na App Store da Shopify, isso realmente faz o nosso dia!
Por favor, não hesite em entrar em contato sempre que precisar de ajuda novamente!
Cumprimentos,
Chloé
obrigado pelo atendimento RACHEL como sou iniciante de maneira nenhuma conseguiria instalar sozinho gratidão um bom dia pra todos
Muito obrigado pela sua avaliação! Nós realmente apreciamos isso.
Se precisar de ajuda, sinta-se à vontade para entrar em contato com nossa equipe de suporte.
Yes i am very happy and good support.
And solve my all problem and great guideline me.
Great Services and Good Support
thanks
Hi,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Feel free to ask us anything if you need any further assistant!
Regards,
Rachel
they have been incredibly passionate, friendly and knowledgeable in their support of its publicity launch. The app is also incredibly easy to use. I'm over the moon!
Hi,
Thank you very much for taking the time to share your feedback with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
If you need any further assistance, please don't hesitate of getting back in touch.
All the best!
Chloé
This program is excellent, especially, it has very good support and a very comfortable user interface. I recommend that you coordinate with the support
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
I was getting some problems while connecting my store with the app but I talk with Rachel one of the customer representatives. she helped me step by step as I was adding the wrong email. overall 5 stars, for good and fast customer service. thanks, Rachel and the entire team.
Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Kevin was great and assisted me with my queries and questions. He was patient and highly knowledgeable.
Hi,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Kevin
Great customer services team. thank you for your help~recommand.
I was new for TikTok ads, so don't know how to install the peixls.
Hi Julie,
It's Chloé here from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!
Do not hesitate to contact us whenever you need help again!
Greetings,
Chloé
It's a very useful app and has a lot of useful features, and they also have a great customer service,the support team helped me with every step.
Hi George,
Thank you for taking the time to share your feedback about our app and customer service.
It really made our day!
If you need help in the future, don't hesitate to contact our support team.
Regards,
Rachel