Reviews (185)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.

March 20, 2023

Rachel was very helpful and knowledgeable.
So glad for here support.

Trackypal
Bulgaria
4 months using the app
NestScale replied March 21, 2023

Hi Daniil,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

January 6, 2023

A big thank you to Chloe, Laura and the entire MegaDigital team for the incredibly intensive training and support. Very dedicated and trained team with a high level of expertise. Super friendly and always available. Thanks again, absolute recommendation on my part :)

Zenven
Germany
4 months using the app
NestScale replied January 10, 2023

Hi there,
Thank you so much for your review. We truly appreciate it!

If you have any questions or need help, don't hesitate to contact us.

Regards,
Chloé

January 3, 2023

We've been using it for a week and we're happy with the app. They also have great customer service. Looking forward to using it more

CyberKeyboard
United Kingdom
4 months using the app
NestScale replied January 3, 2023

Hi,
Thank you so much for your review. This really made our day!

Let us know if you have any questions or need help. Have a nice day, and take care!

Regards
Chloé

May 12, 2023

The support I've received from the representative has been very supportive, and done a tremendously great job in helping me in any problems i encountered. As for the app, still need to see how it will do.

Spicy PJ-LLC
United States
4 months using the app
NestScale replied May 12, 2023

Hi Herbert,

Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you! 🤗

Regards,
Chloé

December 20, 2022

I had an "issue" with my ad account integration, and Rachel helped me out with so much patience and my problem got solved and now I know my way around the app a lot better! The app is also absolutely incredible

Kynsh
Cyprus
4 months using the app
NestScale replied December 20, 2022

Hi Anna,
Thank you so much for your lovely review. I really appreciate it!

If you need any help with the app in the future, don't hesitate to contact us
Regards,
Rachel

February 20, 2023

The app was easy to install and set up, and helped to set up our Tiktok pixel and managing ad campaigns. Customer support from Rachel was also amazing and informative

AirZoom
South Africa
4 months using the app
NestScale replied February 22, 2023

Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!

Please don't hesitate to reach out whenever you need help again!

Regards,
Chloé

September 27, 2023

Super helpful, Kevin spent almost 1 hour helping me get sorted with my tiktok ads and business accounts. Highly recommend

iloveyousomuch
South Africa
4 months using the app
NestScale replied September 28, 2023

Hi customer,

Thank you for sharing your positive experience with Kevin! We're delighted to hear that he was able to assist you effectively. Our team is dedicated to providing top-notch support, and your recommendation means a lot to us.

If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!

Best Regards,
Chloé
Customer Success Manager @ NestScale

January 18, 2023

chloe really helped me out i didnt have to fight or fus with anyone it was quick and fast and i was able to do alot

dopehoodiies
United States
4 months using the app
NestScale replied January 19, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloe

December 28, 2022

I cannot find words to express how much kindness touches me Thanks Rachel I’m very happy and grateful to you

Nine To Five Store
Senegal
4 months using the app
NestScale replied December 28, 2022

Hi Pape,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Rachel

Edited January 10, 2023

Não tenho reclamações, atendeu minhas dúvidas e objeções me ajudou, recomendo o suporte, parabénss...

OferteeiStore
Brazil
4 months using the app
NestScale replied January 10, 2023

Hi Vinicius,
Thank you so much for your nice review! We truly appreciate it!
If you need any help in the future, feel free to contact our support team.

Regards,
Rachel