Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.
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great customer service from chloe she took about an hour or more assisting me through my ads account Thanks alot for your help
Hi Sanni,
Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.
Please don't hesitate to reach out whenever you need help again.
Regards,
Chloé
Great Costumer service from staff, special thanks to Chloe for checking up untill my issue was resolved. Satisfied with the service!
Hi valued customer,
Thank you so much for your kind words! I'm delighted to hear that you were satisfied with our service, and I'm glad I could assist you in resolving your issue.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! 😊
Regards,
Chloé - Customer Success Manager @ NestScale
be careful if you gave full access to your tiktok acount you will lose it, i already reported that to tiktok be careful guys
Hi,
I'm Chloe and I work for NestScale's support team. We want to apologize for any trouble we might have caused you. Our company has a privacy policy that can be found at https://nestscale.com/privacy-policies. This document explains how we collect, handle, and reveal personal information when people use our app. By downloading our app, you have agreed to these terms.
As for the data we access, we only obtain the necessary information to run campaigns and Pixels for TikTok Ads. This allows NestAds and TikTok Ads Manager to stay in sync. We don't take any personal data for illegal or financial reasons.
We have never received any support requests from you. We have tried to reach you through different methods, including email, but haven't gotten any response. We want to make sure you understand the situation, so please let us know if we can help in any way.
Best regards,
Chloe
Dear customer,
Thank you for sharing your feedback with us regarding the NestAds app. We value your input and are committed to improving your experience.
If you have any specific concerns or suggestions, please feel free to share them, and we'll work on making the necessary improvements to provide you with a better app experience.
Regards,
Chloé