Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, reliable sales tracking, and excellent customer support. It simplifies cross-channel ad tracking, particularly on platforms like TikTok Ads Manager, enhancing Return on Ad Spend (ROAS). The app allows easy creation of ads and connection of pixels to Shopify stores. Its pricing is deemed reasonable, offering real-time tracking and comprehensive analytics. Merchants value its intuitive interface for creating custom audiences, retargeting, and data analysis. It's recommended for beginners and those starting dropshipping due to its easy installation and integration.

December 19, 2022

I recommend this app. The support is efficient and helps you very quickly! Thank you very much and keep up the good service.

Massage Bien-Etre
Réunion
1 day using the app
NestScale replied December 20, 2022

Hi,
I'm Rachel from the NestScale team,
Thanks for taking the time to review our app on the Shopify App Store, it really makes our day!

Do not hesitate to contact us whenever you need help again!

Greetings,
Rachel

Edited January 20, 2023

great app if your wanting to run ads , customer support is 5 star with speedy reply's and is helpful when need them a++ for rachel

everythingbeyond
United Kingdom
1 day using the app
NestScale replied January 26, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com

Regards,
Rachel

December 13, 2022

Very Helpful Love it <3<3<3<3 <3<3<3<3 <3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3<3<3<3<3 <3<3<3<3

Masterartspk
Pakistan
About 24 hours using the app
NestScale replied December 13, 2022

Hi Saad,
Thank you so much for taking the time to share your experience at NestScale.

Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.

Have a great day!

Cheers,
Chloé

January 11, 2023

I am very pleased with the app and Chloé's work. He was quick to help and reassure me. I am happy to participate in the joint work and advertise with pleasure, the integration is very good.

madragora
Hungary
About 18 hours using the app
NestScale replied January 12, 2023

Hi there,

Thanks for taking the time to review our app on the Shopify App Store.
Do not hesitate to contact us whenever you need help!

Regards,
Chloé

October 25, 2023

Great Costumer service from staff, special thanks to Chloe for checking up untill my issue was resolved. Satisfied with the service!

Martefy
Pakistan
9 minutes using the app
NestScale replied October 26, 2023

Hi valued customer,

Thank you so much for your kind words! I'm delighted to hear that you were satisfied with our service, and I'm glad I could assist you in resolving your issue.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! 😊

Regards,
Chloé - Customer Success Manager @ NestScale

March 4, 2023

very good app, made me a lot of money and good team which helped me with setuping everything. love this app

Arcticzsk
Czechia
About 2 hours using the app
NestScale replied March 6, 2023

Hi there,
Thank you for your review. It's my honor to support you to use our app.
If you need further help in the future, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Chloé

December 30, 2022

I recommend! Very fast support and problem resolution. Rachel from the support service promptly told me where and how to run ads on my store. Thanks for the help Rachel!

Myluckmaker
Ukraine
About 2 hours using the app
NestScale replied January 2, 2023

Hi Oleg,
Thank you a lot for your review! It really made my day.
If you need further assistance, don't hesistate to contact us via live chat or email at support@nestscale.com

Regards,
Rachel

March 21, 2023

be careful if you gave full access to your tiktok acount you will lose it, i already reported that to tiktok be careful guys

avila
Morocco
About 2 hours using the app
NestScale replied March 29, 2023

Hi,

I'm Chloe and I work for NestScale's support team. We want to apologize for any trouble we might have caused you. Our company has a privacy policy that can be found at https://nestscale.com/privacy-policies. This document explains how we collect, handle, and reveal personal information when people use our app. By downloading our app, you have agreed to these terms.

As for the data we access, we only obtain the necessary information to run campaigns and Pixels for TikTok Ads. This allows NestAds and TikTok Ads Manager to stay in sync. We don't take any personal data for illegal or financial reasons.

We have never received any support requests from you. We have tried to reach you through different methods, including email, but haven't gotten any response. We want to make sure you understand the situation, so please let us know if we can help in any way.

Best regards,
Chloe

November 30, 2022

great customer service from chloe she took about an hour or more assisting me through my ads account Thanks alot for your help

WINNER OF VICTORIES
South Africa
About 2 hours using the app
NestScale replied November 30, 2022

Hi Sanni,
Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.

Please don't hesitate to reach out whenever you need help again.

Regards,
Chloé

March 19, 2023

Thank you “Rachel” to guide me and for giving me all your time ❤️
Am excited to start managing my TikTok ads soon

ElysMode
Lebanon
About 1 hour using the app
NestScale replied March 19, 2023

Hi there,

Thank you so much for your kind review! I really appreciate it.

If you need any help with our app, feel free to contact us via live chat or email at support@nestscale.com

Regards,
Rachel