Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.
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Thanks a lot.
Dear valued customer,
You're very welcome! We're thrilled to hear that we could assist you in resolving your case. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
Best Regards,
Chloé
NestScale Support Team
Awesome app, awesome support, can’t recommend it enough, support team is always there for any questions.
Hi there,
Thank you so much for your kind review! I really appreciate it.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
The live chat support is very responsive and knowledgeable. I can highly recommend this company and its app.
Hi Hendrik,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Merry Christmas and Happy New Year!
Rachel
Excelente, Agora consigo vê meus resultados perfeitamente.
Ótimo Suporte também. Também posso usar todas as minhas ferramentas com mais competência.
Muito obrigado por reservar um tempo para avaliar nosso aplicativo. Realmente nos motiva muito a melhorar e atender melhor os clientes!
Se precisar de ajuda, sinta-se à vontade para entrar em contato com nossa equipe de suporte.
Chloe was one of the best and most nice customer support there is!
i wish you the best of bests
this app is amazing thank you very much for your help i really appreciate it !!
Hi there,
Thank you for your kind words. I reallly appreciate it!
If you need assistance, please feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
Nice app, have a lot of templates and help me to marketing very well on tiktok! The interface its very simple and clean and the explanation about the metrics are excellent!
Hi Thiago,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
the customer service is good.But I haven't tried the pixels yet.So I don't know yet.
Maybe I will comment later.
Hi Bonnie,
Thank you for taking the time to share your review.
If you need any help with our app, feel free to contact via live chat or email at support@nestscale.com
Regards,
Rachel
Tiktok own app cannot be installed in my shop due to my location. So im using this to install pixel. Theoretically it should work but I have to try this out in practice first.
Hi there,
Thank you for your honest feedback!
If you need assistance, please feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Very good customer service! I am yet to use the app but so far their staff have been very friendly in aiding me through the process.
Hi,
On behalf of the NestScale Team, thank you so much for taking the time to leave us such an amazing review!
We really appreciate your time with us. Please let us know if you need any assistance!
Cheers,
Chloé
c'est super cool l'application, je le recommande vivement à tous, c'est génial
et j'ai aimer avoir discuter avec madame Chloe Nguyen
Salut,
Merci beaucoup d'avoir pris le temps de partager votre expérience chez NestScale.
Vos commentaires sont le cadeau le plus significatif pour nos efforts de chaque jour de travail acharné pour fournir de meilleurs produits et services à nos clients bien-aimés comme vous.
Passe une bonne journée!
À votre santé,
Chloe