Reviews (184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its cost-effectiveness and suitability for small businesses, praising its user-friendly interface for ad management and pixel integration. The customer support team, notably Rachel, Kevin, and Chloe, is frequently commended for their responsiveness and assistance. Key features include TikTok pixel integration, cross-channel tracking, and detailed analytics, essential for managing and optimizing ad campaigns. Its seamless integration with Shopify and capabilities for managing TikTok ads directly from the platform are particularly valued.
Refine
-
By rating
I recently tried Tiktok Ads and had difficulties to understand it . One day a person called " Rachel " sent me a message and helped me to understand how Tiktok Ads worked and how i had to use it . Rachel helped me a lot , she was answering all my questions and was always quick to response .
Hi Marwan,
Thank you a lot for your review! We really appreciate it
If you need any assistance, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
Nestads, the TikTok ads company, is a fantastic choice for businesses looking to expand their social media advertising strategy. Their team of experts is well-versed in TikTok's algorithm and user behavior, allowing them to create highly targeted and effective ad campaigns. They offer a range of ad formats, including in-feed ads, branded effects, and sponsored hashtag challenges, giving businesses flexibility in how they reach their audience. Additionally, Nestads provides detailed analytics and reporting to help businesses track their ad performance and adjust their strategy as needed. Overall, Nestads is a reliable and innovative partner for any business looking to capitalize on TikTok's massive user base
Hi,
This is Chloé from NestScale team,
Thank you for taking the time to review our app on Shopify App store, it really makes our day!
Please don't hesitate to reach out whenever you need help again!
Regards,
Chloé
Rachel was very helpful and got me to understand how to fix my ads even when i was being dumb, so thank you for taking the time out of your day to help me.
Hi Jani,
Thank you a lot for your review! We really appreciate it
Please don't hesitate to reach out whenever you need help again.
Regards,
Rachel
The app has great tracking features and displays all useful data all on that same page. I beileve that this allows me to identify what is working and what isn't.
Hi,
We greatly appreciate you taking the time to share your experience with us at NestScale. Your feedback means a lot to us as it validates our daily efforts to improve our products and services for valued customers like yourself. It brings us joy to hear that you found our app beneficial for managing your TikTok ad campaigns.
Wishing you the very best,
Chloé - NestScale Team
I highly recommend this app. Customer service was so helpful and walked me step by step in my ad creation. I am very pleased. thank you.
Hi there,
Thank you a lot for your nice review! We really appreciate it.
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
This app really helps to create and add new pixels. This makes it really easy to connect the pixels you create in your ads manager to your shopify store!
Hi there,
Thank you so much for your honest review!
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
RACHEL WAS AMAZING HELPED ME OUT WITH EVERYTHING SHE NEEDS TO BE PROMOTED TODAY! She was amazing and helped me so much.
Hi,
Rachel from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us.
Please don't hesitate to reach out whenever you need help again.
Regards,
Rachel
Excelent service! Rachel was extreemly helpful and went out of her way to give me pointers and good advice!
Thank you so much for leaving us a review, we are so grateful for that.
If you need any help, feel free to contact us. Our support team is happy to assist you as soon as possible!
Regards,
Rachel
Very helpful app and easy to use. Incredibly good customer service, I was assisted by Chloe. With her help and the help of Anthony and Doris (from Mega Digital - (very good agency)), they solved all of my problems and helped me understand the app better. I 100% recommend this app.
Hi there,
Thank you so much for your review. We truly appreciate it!
If you have any questions or need help, don't hesitate to contact us.
Regards,
Chloé
Prezada equipe do TikTok,
Gostaria de expressar minha sincera gratidão pela excelente equipe de suporte que vocês têm. Especialmente à atendente Chloe, que foi fundamental para me ajudar em um problema que estava tendo com minha conta.
Seu profissionalismo, atenção e dedicação foram inestimáveis e realmente fizeram a diferença. Com sua orientação, pude resolver meu problema rapidamente e voltar a usar o TikTok sem problemas.
Agradeço a todos os membros da equipe do TikTok por seu trabalho árduo e compromisso em tornar o aplicativo o melhor possível. É incrível ver como vocês se importam com a experiência do usuário e estão sempre prontos para ajudar.
Mais uma vez, obrigado a todos da equipe do TikTok, especialmente a Chloe. Vocês são incríveis!
Atenciosamente,
Vanderli vieira
Hola Vandinho,
Gracias por tu reseña. Es un honor apoyarte para que uses nuestra aplicación ♥
Si necesita más ayuda en el futuro, no dude en contactarnos a través del chat en vivo o envíe un correo electrónico a support@nestscale.com
Saludos,
Chloe