Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 15, 2023

Using the application since 2021, the support has been excellent as well as the flow of orders into Netsuite since that time. We are very happy with the service and their support of us even when things may go wrong. Thank you especially to Shivam for all of his help.

Ella Jayne Team
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 17, 2023

Hello

We are glad to hear that you've been satisfied with both the application and the support you've received since 2021. Having a reliable system for order flow and responsive customer support is crucial for a smooth business operation. If you have any specific feedback or if there's anything else you'd like to share, feel free to let us know.

It's always valuable to hear about positive experiences with products and services.

November 15, 2023

Using since 2021, the support has been excellent at ensuring our success. Our orders have been flowing without much issue and, if there is any issue, their support team has taken care of us well.

Pillow Guy
United States
Over 2 years using the app
WebBee eSolutions Pvt Ltd. replied November 17, 2023

Hello
It's great to hear that you've had a positive experience with the support team since 2021. Reliable customer support is crucial for ensuring smooth operations and resolving any issues that may arise.

If you have any specific questions or if there's anything else you'd like to share about your experience, feel free to let us know!

January 18, 2024

The team is very helpful at resolving any issues at arise.

Rohrer Seeds
United States
4 months using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

It's wonderful to hear that the team is proactive and responsive in resolving any issues that may arise. Their helpfulness underscores their commitment to providing excellent service and ensuring a smooth experience for their customers. Knowing that you can rely on their support adds tremendous value to the overall experience.

If you encounter any further issues or have any questions, don't hesitate to reach out to them for assistance.

October 18, 2023

Very helpful staff member guided me through all the steps I needed to fix my problem. All it took was a quick zoom call and the issues were resolved. This is a great app that saves us a lot of time with manual entry. I would recommend to anyone who uses NetSuite.

Bulurru Shop
Australia
About 3 years using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

It's wonderful to hear that you had such a positive experience with a helpful staff member who guided you through resolving your issues via a Zoom call. It's clear that the app has been a valuable time-saver for you, especially with its capabilities to reduce manual entry tasks.

Thank you for the recommendation, and if you have any more questions or need further assistance in the future, don't hesitate to reach out. Your feedback is greatly appreciated!

November 9, 2023

The team at Robust is very responsive and I am a big fan of the UI of their app. The ability to open sales orders in Netsuite directly from Shopify is a very good feature. There is a wide variety of customizations that you can do and the app is very straightforward.

BoxoUSA
United States
4 months using the app
WebBee eSolutions Pvt Ltd. replied November 13, 2023

Hello

It's great to hear that you've had a positive experience with the team at Robust and appreciate the user interface of their app. The seamless integration between Shopify and NetSuite, especially the ability to open sales orders directly, seems to be a valuable feature for your business. The availability of a wide range of customizations is also a significant advantage, allowing you to tailor the app to your specific needs. The straightforward nature of the app likely contributes to a smoother user experience.

November 21, 2023

We've been using the app for since the begining of 2023 and it works very well.

The Normal Brand
United States
8 months using the app
September 21, 2023

This app is an excellent solution to integrate Netsuite and Shopify. We've been using it for a few years now, and their support team is excellent and very helpful any time there is an issue or changes needed. Highly recommend this app for anyone who needs to integrate Netsuite and Shopify.

KT Tape
United States
Almost 3 years using the app
WebBee eSolutions Pvt Ltd. replied September 27, 2023

Hello

Thank you for sharing your positive experience with the app that integrates Netsuite and Shopify. It's great to hear that you've been using it for a few years and that it has been a reliable solution for your business.

The fact that the support team is responsive and helpful when you encounter issues or require changes is definitely a valuable aspect of any software or service. Your recommendation will likely be helpful to others who are in need of a similar integration solution for their Netsuite and Shopify integration needs.

If you have any more insights or feedback about your experience with this app, feel free to share them, as it can be valuable for others considering similar solutions.

November 7, 2023

Great app with a lot of features! The support team is always available to help on settings and advices.

Lalique North America
United States
7 months using the app
WebBee eSolutions Pvt Ltd. replied November 8, 2023

Hello

Thank you for your kind words! We are glad to hear that you're enjoying the app and that the support team has been helpful in providing you with settings and advice.

If you have any questions or need assistance with anything else, feel free to ask the support team of WebBee Global.

Edited September 20, 2023

Super helpful and very easy to use! If you ever need help they are quick to solve your problems! Highly recommend!
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UPDATE - We've been using Robust NetSuite Integrator for over 3 years and the customer service is OUTSTANDING. Robust Integrator works seamlessly and effortlessly. whenever we want to update or try something new, their customer service is available and helps to make it come to life. WeeBee makes it easy and it happens quickly!

Janis & Melanie
United States
Almost 3 years using the app
WebBee eSolutions Pvt Ltd. replied July 10, 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

July 24, 2023

Fantastic application to link Netsuite and Shopify, works very well and offers many solutions. Very reliable.
The Webee Team are more than helpful, their customer service always do their best to help out with any issues in a timely manner.
Tarishi and other Customer service members always go the extra mile in helping, they always make sure everything is resolved and offer further solutions.

Bathroom Store Ireland
Ireland
Almost 3 years using the app
WebBee eSolutions Pvt Ltd. replied July 31, 2023

Hello

You're very welcome! We understand the value of your time, and we're delighted to know that our app has been able to make a positive impact on your productivity.

Should you have any questions or need any further assistance, don't hesitate to get in touch with us at help@webbeeglobal.com.
Your satisfaction is our priority, and we'll keep striving to provide you with the best experience possible.