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Hands down THE best app to show UGC content. Easily embed anywhere on our page and it just looks beautiful.
On the front end, the big plus is that you can show the product(s) featured in each video (I would love for the load speed to improve here - when the product recommendations show up)
On the backend, the analytics are simple & straightforward (in a good way). Attribution can easily be seen through either each collection or each product, making it easy for us to optimize and prioritize which videos to show up first.
Overall, I cannot recommend this app enough. It has increased our customer experience a ton.
Does exactly what they say. Never had any issues, and support is great!
The team at Novel is great—very responsive and hands-on. Any question I've ever had has been promptly resolved, and they've been willing to take time out of their day to get down into the data with me. We perpetually see interaction and conversion through our shoppable videos.
I've had a fantastic experience with Novel! The team has been excellent to collaborate with and responds quickly to any questions. Getting started on building your journeys is straightforward and fast. Their performance metrics are valuable, as they track engagement and sales for each journey, making it easy to optimize successful content.
This app has saved us SO much time in easily uploading videos to our website. The unique options such a small circles on landing pages, or full verticals anywhere on the site makes this completely customizable. We connected with Joe- the cofounder and her personally helped us feel comfortable with the app.
Highly recommend!!
Novel is easy to use, stable, fast, and a great way for us to bring our social content to .com
works well - pleased so far. wish we could use that service to just host all types of videos on the website with other dimensions and formats. still giving this 5stars though
I downloaded Novel for my website and instantly saw an increase in sales on all of the pages that included the shopable videos! I would highly recommend trying this out, and it was the most affordable option I could find. Also so fast to install!
the app scales with you, trash
Hi Blivios - this is Joe, one of the co-founders of Novel. I'm sorry you feel you've had a bad experience with our app. I just went into our data logs and noticed you hadn't selected a plan or used Novel. Would you like a proper onboarding experience? Hope we can help you properly use the app!
The app team quickly helps me if I say I need further modifications. I am satisfied with their customer service. I really recommend this app!