Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 12, 2025

At SwimOutlet, we're always looking for fresh ways to improve the customer experience, and partnering with Novel has been fantastic. Their wallet pass platform has completely changed how we interact with our customers by smoothly integrating Apple and Google wallet passes into our strategy. I'm especially impressed by how responsive and innovative the Novel team has been. They quickly adapted our wallet offering, and now we've expanded it to include our loyalty program, too.

Being able to send real-time push notifications, targeted deals, and location-based alerts has really helped us boost engagement and conversions. Plus, their Shopify integration made launching our custom SwimOutlet Wallet Pass easy and fast, enhancing our brand identity, building stronger customer loyalty, and increasing revenue per cusotmer. It's made each digital interaction more meaningful and keeps us a step ahead in today’s competitive eCommerce environment.

SwimOutlet.com
United States
About 1 year using the app
Edited February 20, 2025

Launching ARMRA’s Revival Rewards program has been a fun and rewarding experience. Grateful to collaborate with outstanding partners like Roger Beaman and his team at Novel! We couldn't have picked a better platform and the Novel team has worked very hard to customize the experience and tailor it to ARMRA's needs. You won't get that at some of the larger platforms. We love that we can expand this program as our brand expands and having the ability to create an omnichannel experience is wonderful.

ARMRA
United States
9 months using the app
Edited April 23, 2024

I began working with Novel as one of the first clients for their newly introduced Wallet Pass. Though it was an immature product, it immediately proved a highly effective and cost-efficient solution.

Specifically, Novel’s Wallet Pass provides a more engaging and individualized communication channel and a more streamlined and effective loyalty solution at a fraction of the price of the comparable SMS marketing providers and points-based loyalty solutions that have become standard across Shopify stores. Better yet, it can replace or work alongside such solutions and is highly customizable to accommodate your store’s specific.

I have implemented Novel’s Wallet Pass on Ghurka.com, Xhibition.co, and RuleofNext.com, with unique experiences for each website. Perhaps most impressive is the Novel team’s prompt and forthright communication and diligence in understanding and accommodating your needs.

Over the course of our partnership, we have learned a lot about the product and its potential together. I am eager to implement the solutions they are currently developing based on my feedback, as they are set to greatly improve our customers’ experience.

Novel’s Wallet Pass is a tremendously valuable tool, and working with the team has been an incredibly positive experience. However, it’s clear that this is just the beginning, and I am very excited to see what the future has in store!

Ghurka
United States
5 months using the app
September 27, 2022

Ismail deserves a 10*. Novel has been a great resource for me to start implementing web3 technology into my ecom strategy. Ish was able to walk me through every step of the way and went above and beyond what I expected. Big love to the novel team for supporting Perfy!

Perfy
United States
5 months using the app
April 19, 2024

See Ghurka review! I urge you to try Novel's Wallet Pass!

Rule of Next
United States
5 months using the app
June 29, 2023

10/10 - As a company supported and powered by our followers, being able to reach them wherever they are, is truly invaluable. Now with Novel's technology we’re able to build wallet passes and encourage our followers to spread the word amongst their health and wellbeing-conscious friends! The impact has been tremendous!

Obvi
United States
3 months using the app
October 6, 2022

This app is the first of its kind for stores looking to attract a web3 customer. It enables the user to seamlessly purchase an NFT without having a crypto wallet and fire all the blockchain lifting on the backend.

Metagolden
United States
3 months using the app
August 17, 2022

For a web 2 business trying to utilize this app to bring our members the web 3 experience, extremely user friendly support and very timely and helpful communication. Absolutely what you would need to add the Web 3 element to a web 2 business.

NUDE MINTS
United States
About 1 month using the app
August 10, 2023

A new way to send push notifications without requiring customers to download an app? A referral program that's NOT complicated and easy to share when you're actually *with* friends? YES PLEASE

Surely Non-Alcoholic Wine
United States
About 1 month using the app
June 29, 2023

The beauty space is all about personalization and word-of-mouth and Novel’s wallet pass fits seamlessly into that, removing that. It’s working great for us so far.

Insert Name Here
United States
29 days using the app