B2stock: Back In Stock notify , 83 reviews

We installed it last week and can´t really fault it as it does the job. Customer service is fast and efficient - we got it up and running in our store in a matter of hours.

Sabina
www.vadepekes.com

Emailed support 4 times to help upload product so I can notify customers. Now will have to unload and have my IT person reload a new app where I can actually get some support if needed.

I initially liked the app, however the functionality on the back end for me was not working properly and that's where I got lack of service. App was installed and I needed some help as it wasn't functioning in the restock date area. I sent a message for help on this and no reply back. So I uninstalled the app and it's still remains. Why is it still there?

I emailed the developers about installing this app to try it for the 14 day trial, but never heard a word from them. The only way I knew it was installed was that I noticed the extra charge on my Shopify account. I had asked a few customization question that were never answered.

When I checked on the installation, I noticed that it wan't working and emailed the developers immediately to see if they would uninstall the app. It's been several days with no word and an app on my site that doesn't work.

I was really hoping this would be a simple way to collect customer data on out of stock items, but it's just turned into a clunky broken add-on. Super disappointed in the lack of communication.

You get what you pay for, I guess. The code is fairly weird. Somehow they hide the main box of the app by default in the template. I had a hell of a time getting it active on my theme, and then I ran into random errors in their admin panel, so I decided to uninstall it. I sent them 2 emails with no reply, however, I didn't give them a lot of time to respond, so I'll give them the benefit of the doubt there.

Edit: No reply whatsoever from the developer, so down from 2 stars to 1...

Edit 2: Got in touch with the developer. Seems very helpful now that we've connected. He installed the app for me and it seems to be working. A few things that could use some polishing, preventing it from a 5-star rating, but I think the developer redeemed himself.

This app doesn’t work, we had our developer check the code and every tune was working correctly it just didn’t didnt items that were out of stock. Twice I emailed support and they didn’t reply. Shocking customer service

It doesn't work! I updated my shop twice through Transfer updates, and no emails were sent out for any of the products. I tried to email support, and emails were ignored or I was told that they were working on the issue (and never heard back from them again). Don't waste your time because it's the most affordable app, try another one that actually works and has good customer support.

Great app at a great price, support was fantastic, within a day of me requesting install/config for my site Kundan logged in and set it all up including matching it to my sites theme.

This is second time I am using this app for my new store. This is very important app all store must have it. This app pay for it self by extra sell which you will get through it. Also their customer care is excellent. My app was setup in less than 12 hours. It works great and had no problem. Thanks for making this app just for $3 while others charges 2 or 5 times more.

- Familyotc.com ( Harry)

app displayed available products out of stock at my store. Support was useless