Reviews (248)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.
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Great quiz app with quick and effective support. Ariel and Ivana were super helpful with my unique needs! Duplicated our quiz from one store to another seamlessly, out of their usual support hours.
I have only been impressed with both Octane AI as an app, as well as their incredible customer service.
The integration was seamless, the design set up was straightforward with the CS team always there to support when I did have any questions.
While the whole Octane team has been helpful throughout, Ariel and Ivana in particular have gone above and beyond to support PAWD DRINKS!
Don't look any further if you are looking for a quiz to massively improve your customer experience!
Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!
Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!
Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.
My experience with Octane AI has been great so far, especially because of their customer support team.
Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website.
Thank you Ivana & the team!
We have been using Octane for several months and we love it. Big props to Ariel for always providing us quick service on any questions we have.
We recently implemented Octane AI to create a customized quiz that recommends products based on in-depth responses. The support from their team—especially Ariel and Ivana—has been outstanding. They've shown incredible patience and guided us through each step of the quiz logic setup. We're truly impressed! Thank you Ariel, Ivana, and the entire Octane AI team!!
I've been very happy with the engagement and sales we are seeing from our Octane quiz so far. Support - especially Arielle and Ivana - have been super responsive in helping me with my questions.
Very helpful support! Shout out to Ariel for all of his help!!