Reviews (252)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting engagement, sales, and revenue through product recommendation quizzes. They praise its user-friendly interface, flexible customization, and seamless integration with platforms like Klaviyo. The detailed analytics are valued for optimizing marketing strategies. Merchants also appreciate the responsive and effective customer support team, which assists with setup and troubleshooting.

January 15, 2025

The product is great and easy to use. We've had great success capturing emails and sales with our quizzes. Most importantly, though, the customer support is top-notch. I've been using Octane for several years now. Whenever I have a question or issue, I send over an email, and I get quick, helpful, thorough responses immediately (Ivana and Ariel are part of the support team and have been incredibly helpful always). I highly recommend this great product and service!

SHAZ & KIKS
United States
Over 2 years using the app
January 10, 2025

Ivana and Ariel helped us with some design issues we were having with text wrapping in the middle of a word. The team looked into the issue, resolved it and provided the CSS code of the update. I appreciate their communication and quick resolution.

Laudi Vidni
United States
Almost 3 years using the app
December 8, 2024

Great quiz app with quick and effective support. Ariel and Ivana were super helpful with my unique needs! Duplicated our quiz from one store to another seamlessly, out of their usual support hours.

Earjobs
Australia
About 2 years using the app
December 25, 2024

The app works wonders in terms of conversion. I had some trouble setting up some parts of the quiz, but Ariel and Ivana were able to help and even set parts of the quiz up for me. They went above and beyond and I was very grateful for their support as I was on a tight deadline right before BFCM.

Although I'm pretty tech savvy, I still don't understand one particular part of the setup, but I am confident if I need help in the future that the Octane AI team will be there. The rest of the setup was relatively easy, I started to see engagement immediately, and revenue increase.

This app is totally worth it. If you are on the fence about installing because of the price, don't be. You will see your return on value. I can't wait to optimize our quiz and explore how to increase conversion even more. Thank you Octane AI!

Gigawatt Coffee Roasters
United States
About 1 month using the app
November 19, 2024

I have only been impressed with both Octane AI as an app, as well as their incredible customer service.

The integration was seamless, the design set up was straightforward with the CS team always there to support when I did have any questions.

While the whole Octane team has been helpful throughout, Ariel and Ivana in particular have gone above and beyond to support PAWD DRINKS!

Don't look any further if you are looking for a quiz to massively improve your customer experience!

PAWD DRINKS
United Kingdom
9 months using the app
October 22, 2024

Octane has been fantastic! We've been using it for almost a year and have had an excellent experience. Setting it up was a breeze, and building the quiz was both easy and fun. The ongoing support has been flawless—there's always someone available to assist when needed. Special thanks to Ariel for providing quick and efficient help when we needed it most!

Happy Wax
United States
12 months using the app
January 10, 2025

Great support ! Ariel has been very helpful throughout the process of setting up and configuring the application. He provided clear guidance, answered all my questions, and ensured everything was running smoothly.

Indira de paris
France
25 days using the app
October 29, 2024

Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.

Ascention Beauty - Wellness Clean Cruelty-Free Vegan Perfume
United States
9 months using the app
October 3, 2024

Great app but even greater customer service! Every question I've had has been answered, and quickly. Ivana and Ariel and Mark are so knowledgeable, and so patient! I am not a developer or coder or anything like that. They've made it possible for me to create a fairly complicated quiz myself, and have made great suggestions to make it look and work better. 5 stars!!!

Indie Beauty Market
United States
8 months using the app
October 30, 2024

My experience with Octane AI has been great so far, especially because of their customer support team.

Ivana was a delight to work alongside with, she was very helpful & made my life a lot easier especially with deadlines for my website.

Thank you Ivana & the team!

Blak Haircare
Australia
16 days using the app