Reviews (253)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting engagement, sales, and revenue through product recommendation quizzes. They praise its user-friendly interface, flexible customization, and seamless integration with platforms like Klaviyo. The detailed analytics are valued for optimizing marketing strategies. Merchants also appreciate the responsive and effective customer support team, which assists with setup and troubleshooting.

November 13, 2023

I have been able to build a subscription box service with octane, the support from their team is incredible - quick response, I shared my idea with Ivana and Mark and they gave me suggestions on how to proceed + which integrations would be useful. The quiz feature is the biggest contributor to my sales, this is a must have for a new business! HIGHLY RECOMMEND!

The Link Within
United States
9 months using the app
Octane AI replied March 14, 2024

Thank you team! We are building many more integrations, any integrations anyone needs we are on top of it!

April 24, 2018

Octane is a huge time saver and helps create engagement through Facebook, without having to use internal resources to manage Facebook communication. They have a great abandon cart function, that automatically reminds customers about products left in their cart. ROI has been 10x for Octane and as we continue to mine and tweak the Facebook Messenger AI, we expect that to increase significantly.

The way we communicate with customers is changing. It's no longer email, it's now Facebook messenger, texts, Instagram, Twitter and way more. Octane is at the forefront of Facebook Messenger AI and they are a great tool.

By Laxmi
United States
About 6 years using the app
Edited July 14, 2021

UPDATE 7-2021 --- Octane AI is EVERYTHING. From the team, to the new quizzes and Pop-ups I'm dumbfounded how any company is making this work WITHOUT them. Shopify acquire this company and make it part of your in-house offering. Old Review:
After relying on ineffective email marketing for years, I decided to make the move over to messenger marketing. My expectations were completely shattered within the first few weeks. Octane AI has allowed me to amass tens of thousands of followers that I can have impactful and meaningful conversations with that provide both them and myself value. In addition to being able to instantly communicate with your most loyal fans/customers, Octane's integration with Shopify has boosted revenue for one of the best quarters I've ever had. Octane's abandoned cart messages is one of my favorite features! Lastly, Octane's customer service is beyond great. I know that if I ever have a question, I can expect an answer or a tutorial within a few hours. All in all, Octane AI is absolutely THE BEST APP ON THE SHOPIFY APP STORE. PERIOD. I could not recommend it more!

Peter Hollens
United States
Over 5 years using the app
November 1, 2021

Octane Ai is a super powerful tool on so many levels. If you are after the personalization of your customer's experience as well as a way to optimize your overall marketing stack this is the platform for you.

Hyperbiotics
United States
Almost 5 years using the app
Octane AI replied November 1, 2021

Speaking of personalization... We wrote a haiku JUST FOR YOU:

Help with digestion?
You need hyperbiotics
IT IS PATENTED!

November 5, 2019

So far, this app seems amazing. I'm still new to it, but it seems like a great, comprehensive solution to Messenger and I LOVE how many different ways there are of acquiring new leads and the customizability. I'm looking forward to trying it with SMS marketing and upgrading to their paid plan. The interface is awesome and easy to work with and support is great. Also the tutorial videos are extensive and extremely well put-together. 100% recommend.

RSA
United States
Over 4 years using the app
October 7, 2020

Wonderful growth app for us with white glove service. Have already recommended to other store owners.

GetBeast.com
United States
Over 4 years using the app
December 9, 2020

We use this app to enhance our brand voice and to increase revenue. Our reps at Octane are awesome and very attentive. They're always on the cutting edge and making sure we always have the most up-to-date technology.

NatureWise
United States
Over 4 years using the app
October 7, 2020

We have seen so much success from using the Octane AI app in our Shopify store! We have worked closely with the Octane AI team to implement new features to our website, including the Skin Quiz and Popups! I feel like the Octane AI team really wants to help each and every business grow, and they will make sure you do!

Muddy Body
United States
About 4 years using the app
September 16, 2019

We're on the basic plan, but we're LOVING it so far! Had a minor glitch with one of our shipping notification flow and Katie was incredibly helpful and thorough with getting it back up and running correctly. I've worked with several other self-serve type ad platforms and NO ONE has been that easy to communicate with. Seriously, Katie rocks!

HempLand USA
United States
About 4 years using the app
April 10, 2020

The Octane crew is one of the best app companies out there that is willing to go the extra mile for your business. If you are looking for an all in one app, this is it.

TMF Store
United States
About 4 years using the app