Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to guide customers to suitable products through its quiz feature, which has been instrumental in boosting sales and creating subscription box services. The app's intuitive platform, effective quiz funnels, and seamless Shopify integration are appreciated. The support team is praised for their quick and helpful responses. Merchants value the app's data collection capabilities for enhancing marketing efforts. The user-friendly interface, ability to increase opt-ins, improve e-commerce strategy, and recover sales via abandoned cart messages are also highlighted. The app is recognized for providing a personalized shopping experience, valuable data insights, and increasing revenue.

August 7, 2023

The app is so friendly and it's updating week a week.

They have a team so nice and the customer service works perfectly.

We have so lucky that have Elizabeth as an account manager, she is on top of everything and our Quiz is improving month a month.

So happy to choose this platform

Goldie Locks®
United States
Over 1 year using the app
August 25, 2023

Our account manager Beth has been fantastic with great support advising the initial set-up direction between our internal departments- from innovation, website dev team, creative and customer experience internal teams. We have seen an immediate ROI, the data has been valuable in creating immediate action items for marketing and merchandising teams, and has 5-figures in revenue within first 2-3 months of launching without any digital ad spend attributed to it. Highly recommend.

BLANQI
United States
3 months using the app
August 25, 2023

This app provides a really easy and seamless experience while also giving us valuable data and insights!

Blume
United States
Almost 2 years using the app
June 22, 2023

Ivana and Mark really hung in there with me, and did their very best to work with me on setting up my first quiz. The app is now working as it should but it took me more than a week to get it there. The reason for my rating is that:
1. Mark and Ivana can use more help in order for Octane AI to have faster response times.
2. The AI Logic seems a little flawed: It was providing inaccurate product descriptions for the products it was recommending. Fortunately, I worked around it via Dynamic Logic.

Hoping that the kinks get fixed in AI Logic.

Miguel

ThatsSmoooth
United States
About 2 months using the app
December 2, 2023

Amazing support :)

myvial
Germany
3 days using the app
Edited July 14, 2021

UPDATE 7-2021 --- Octane AI is EVERYTHING. From the team, to the new quizzes and Pop-ups I'm dumbfounded how any company is making this work WITHOUT them. Shopify acquire this company and make it part of your in-house offering. Old Review:
After relying on ineffective email marketing for years, I decided to make the move over to messenger marketing. My expectations were completely shattered within the first few weeks. Octane AI has allowed me to amass tens of thousands of followers that I can have impactful and meaningful conversations with that provide both them and myself value. In addition to being able to instantly communicate with your most loyal fans/customers, Octane's integration with Shopify has boosted revenue for one of the best quarters I've ever had. Octane's abandoned cart messages is one of my favorite features! Lastly, Octane's customer service is beyond great. I know that if I ever have a question, I can expect an answer or a tutorial within a few hours. All in all, Octane AI is absolutely THE BEST APP ON THE SHOPIFY APP STORE. PERIOD. I could not recommend it more!

Peter Hollens
United States
Over 5 years using the app
November 2, 2021

Love the innovation that Octane brings to Shopify and DTC in general. Not only is the suite of features in the app been great, their team is A++++ They are always looking for ways to bring value beyond the app and we are grateful for that.

Run Gum
United States
Over 4 years using the app
Octane AI replied November 2, 2021

A HAIKU FOR THE RUN GUM!

Need more energy?
Immunity? To be calm?
Run Gum has your back!

November 5, 2019

So far, this app seems amazing. I'm still new to it, but it seems like a great, comprehensive solution to Messenger and I LOVE how many different ways there are of acquiring new leads and the customizability. I'm looking forward to trying it with SMS marketing and upgrading to their paid plan. The interface is awesome and easy to work with and support is great. Also the tutorial videos are extensive and extremely well put-together. 100% recommend.

RSA
United States
Over 4 years using the app
October 7, 2020

Wonderful growth app for us with white glove service. Have already recommended to other store owners.

GetBeast.com
United States
Over 4 years using the app
October 7, 2020

We have seen so much success from using the Octane AI app in our Shopify store! We have worked closely with the Octane AI team to implement new features to our website, including the Skin Quiz and Popups! I feel like the Octane AI team really wants to help each and every business grow, and they will make sure you do!

Muddy Body
United States
About 4 years using the app