Reviews (253)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting engagement, sales, and revenue through product recommendation quizzes. They praise its user-friendly interface, flexible customization, and seamless integration with platforms like Klaviyo. The detailed analytics are valued for optimizing marketing strategies. Merchants also appreciate the responsive and effective customer support team, which assists with setup and troubleshooting.

December 3, 2020

We've been using Octane's Enterprise plan for 6 months and it has been worth every penny. We have an account manager, Valentina, who is amazing. She's very helpful and always brings new ideas to improve our ROI. Abandoned cart flows, Sponsored Messages, Click to Messenger ads, always bring in high ROAS. The tool is great and easy to use and would highly recommend it.

ALPAKA
United States
Almost 3 years using the app
November 2, 2021

Love the innovation that Octane brings to Shopify and DTC in general. Not only is the suite of features in the app been great, their team is A++++ They are always looking for ways to bring value beyond the app and we are grateful for that.

Run Gum
United States
Almost 3 years using the app
Octane AI replied November 2, 2021

A HAIKU FOR THE RUN GUM!

Need more energy?
Immunity? To be calm?
Run Gum has your back!

February 4, 2021

One month in and Octane has been absolutely amazing! This has been one of the best investments we've made in our company in a while. Our support person (on the Enterprise Plan) Erica K. is hands down the very best! She is super responsive, proactive, and constantly trying new idea to increase ROI. I can't say enough about Erica's support. I wish we would have switched over to Octane years ago. -Terrance

Voice of Hair
United States
Over 2 years using the app
October 7, 2020

We have had a fantastic experience with Octane! It has been a pleasure working with the Octane team to set up our bot and develop a shoppable quiz. The Octane team made it simple and worked with us to make adjustments to better our customer's experience. We have seen a significant jump in sales and customer happiness as we can help our customers find the best product fit for them to purchase. If you're on the fence, go for it! We recommend you give Octane a try :)

Mastin Labs
United States
Over 2 years using the app
July 28, 2022

Excellent App, customer service is up there with the best I've come across. Easy to use quiz software, and the extra features available on the paid plan is worth it.

Valentia Skincare
United States
Over 2 years using the app
November 17, 2020

Octane has boosted our online sales, managed the backend of the app for us and has outstanding customer service. Highly recommend.

bighammerwines.com
United States
Over 2 years using the app
July 29, 2018

love using this Artificial Intelligence. best way to get customers checking out

Fashioninteriors
United Kingdom
Over 2 years using the app
October 13, 2020

Love Octane AI, especially the Enterprise Plan. The Octane teams does all the work and I just approve or disapprove (with feedback). They proactively track and send all the metrics and analytics each month without me lifting a finger. It's such a cost- and time-effective option to have the team that built the platform run and optimize all the campaigns. The Octane team is a true partner, integrating with the rest of our marketing plans and helping to drive increased revenue.

Naturalicious
United States
Over 2 years using the app
July 5, 2022

Love that this quiz integrates so seamlessly with Klaviyo. Makes it easy to segment my customers after they've taken my quiz. I've had a couple support issues come up, but Mark has helped get me back up and running.

Surprise and Delight Haircare
United States
Over 2 years using the app
April 19, 2021

Great app and customer service especially Mark and Brandon. The onboarding call is particularly helpful as they can help you out live. Still exploring the app but so far, really loving it :)

geliehene Schätze
Germany
Over 2 years using the app