Reviews (247)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.

November 17, 2020

Octane has boosted our online sales, managed the backend of the app for us and has outstanding customer service. Highly recommend.

bighammerwines.com
United States
Over 2 years using the app
July 29, 2018

love using this Artificial Intelligence. best way to get customers checking out

Fashioninteriors
United Kingdom
Over 2 years using the app
October 13, 2020

Love Octane AI, especially the Enterprise Plan. The Octane teams does all the work and I just approve or disapprove (with feedback). They proactively track and send all the metrics and analytics each month without me lifting a finger. It's such a cost- and time-effective option to have the team that built the platform run and optimize all the campaigns. The Octane team is a true partner, integrating with the rest of our marketing plans and helping to drive increased revenue.

Naturalicious
United States
Over 2 years using the app
July 5, 2022

Love that this quiz integrates so seamlessly with Klaviyo. Makes it easy to segment my customers after they've taken my quiz. I've had a couple support issues come up, but Mark has helped get me back up and running.

Surprise and Delight Haircare
United States
Over 2 years using the app
April 19, 2021

Great app and customer service especially Mark and Brandon. The onboarding call is particularly helpful as they can help you out live. Still exploring the app but so far, really loving it :)

geliehene Schätze
Germany
Over 2 years using the app
October 29, 2021

I used this app for quizzes, FB Messenger, and SMS. We find it very helpful and a key platform for us, especially because our Octane rep manages the account with us with expertise and great assistance.

Milk Snob
United States
Over 2 years using the app
Octane AI replied October 29, 2021

The Milk Snob "Style Quiz" is amazing! Love the design and the gif that shows before the quiz matches you with the product recommendations.

February 17, 2022

Love the embedded quiz! Super easy to work with, super easy to create logics and a team that is super friendly and answers questions in under 5 minutes! Great integration with Klaviyo, which is sooo helpful !!!

Rosental
Germany
About 2 years using the app
October 7, 2021

Great app and even better team to help you through the process of setup. Octane has given us a noticeable revenue lift with still a lot more we can do to get more out of it. Thanks to the great team and account managers who helped us!

Goode Rider
United States
About 2 years using the app
October 14, 2020

We LOVE the Octane AI Ap. Since January it has grown over subscriber list over 100k, added new revenue streams through messenger opt in, CTM, exit intent pop ups and SMS totalling close to $1mAUD in sales. It continues to bring in such great results, we cannot recommend highly enough!

DOYOUEVEN
Australia
About 2 years using the app
November 5, 2021

Octane AI has been an incredible addition to our tech stack. We signed on with an account rep and it was the best decision for getting set up as soon as possible. The integrations, resources, and team at Octane AI exceeded our expectations. We love the conversational popup feature and how user-friendly the platform is. 10/10!!

Aisling Organic Cosmetics
United States
About 2 years using the app