Reviews (254)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting engagement, sales, and revenue through product recommendation quizzes. They praise its user-friendly interface, flexible customization, and seamless integration with platforms like Klaviyo. The detailed analytics are valued for optimizing marketing strategies. Merchants also appreciate the responsive and effective customer support team, which assists with setup and troubleshooting.

November 30, 2023

Great App.
I only use basic functions, but it is very effective. Also very good support team.

Patriot Footbeds
Australia
About 1 month using the app
January 11, 2022

Best Quiz Ever Great customer service, they help in every thing very professional
great app a lot of options

JuvaBun
United States
About 1 month using the app
October 22, 2021

I got on this app when the basic plan was $9 a month. The charges went up to $40+ and then $60+, then in the last two months jumped to $191 per month. I was not informed of any of it. I don't offer quizzes on my store or use most of the features. Developer refused refund request. I've uninstalled due to their underhanded means of taking money from shop owners.

Wyvern's Hoard
Singapore
Almost 3 years using the app
Octane AI replied October 28, 2021

Hi Wyvern's Hoard! We are so sorry that you did not have a good experience and that this was not handled in the smoothest way it could have been. We reevaluated your situation and have issued a full refund. This was not a common situation and our support team initially miss-categorized it, however we have updated our process so that this will not happen again in the future (we added a better way for our support team to escalate these requests internally). We're always working hard to make improvements to the product, support, and more and our goal is to make you the merchant as successful and happy as possible. Please let us know if you have any questions or if there is anything else that we can do.

Edited April 22, 2019

I like the integration with Shopify to pull products into campaigns with one-click. As well, the default flows are good at guiding you towards prompts that are likely to receive a response. Recommended.

Aria Lattner
United States
About 1 month using the app
August 2, 2018

100% RECOMMENDED! The support team is so awesome! There is a chat inside the dashboard, you can ask questions and they will help you right away.

The app is very intuitive, you will have everything set up and running with no effort on your side. Everything is automatic.

I love it!

Dc Comic T Shirt
United States
30 days using the app
October 26, 2022

I spent a lot of time diligencing different options for quizzes, and tested several other tools and platforms - i can confidently say that Octane AI is the best - in every sense. The quizzes come out looking sleek, the capabilities in terms of flows and logic are robust, the integrations with klaviyo and shopify are easy - and the support is unparralleled. Mark and Leonardo were particularly great in helping me stand up a complex quiz and answered my questions instantly. They gave me great guidance and were patient when I had questions. Thank you Mark, Leonardo and the Octane team!

Fulton
United States
29 days using the app
July 22, 2019

A bit on the expensive side, but right now the best app on the market that executes Abandon Cart via Messenger.

HAERFEST
United States
28 days using the app
February 6, 2023

By far the best quiz funnel app on the shopify app store! Easy to use, great support and a whole lot of customization is available. You're also able to integrate the quiz funnel into existing landing pages which is awesome! Overall a great app and I 110% recommend it!

The Hearing Co.
Canada
27 days using the app
May 15, 2019

I'm new to Messenger Marketing and evaluated several SaaS solutions before choosing Octane AI. Within hours of signing up for the free trial, my son and I launched a Mother's Day FB Messenger Ad and with next to zero following (my son's business is brand new) and not very targeted traffic, he was able to gain many very qualified Messenger followers and an outstanding ROI. The high-touch approach seems to be a real winner and Octane AI is a great platform with excellent support. Thank you!

Zach LaPerriere
United States
27 days using the app
November 23, 2021

Great customer service. Leonardo was very supportive and specific with his explanations. Can't be more happier with the service and how it integrates will with other apps.

Beplain
South Korea
26 days using the app