Reviews (253)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this quiz maker for boosting engagement, sales, and revenue through product recommendation quizzes. They praise its user-friendly interface, flexible customization, and seamless integration with platforms like Klaviyo. The detailed analytics are valued for optimizing marketing strategies. Merchants also appreciate the responsive and effective customer support team, which assists with setup and troubleshooting.

August 6, 2021

Effective and easy-to-use app. Really, great customer service! Specifically, Brandon is amazing!!!!!

ecoslay
United States
18 days using the app
February 24, 2022

Early days, but so far setting up an instore quiz has been very intuitive and the help chat on Klaviyo integration has been super helpful (thank you Leonardo!)

Iffley Road
United Kingdom
17 days using the app
February 21, 2022

Support is great! There a few technical aspects to the quiz builder I am hoping they soon add, but support has been quick and useful, very willing to work with me to fix any issues (or find a good work-around).

TN TEAM Inc.
Canada
About 1 year using the app
June 22, 2023

Ivana and Mark really hung in there with me, and did their very best to work with me on setting up my first quiz. The app is now working as it should but it took me more than a week to get it there. The reason for my rating is that:
1. Mark and Ivana can use more help in order for Octane AI to have faster response times.
2. The AI Logic seems a little flawed: It was providing inaccurate product descriptions for the products it was recommending. Fortunately, I worked around it via Dynamic Logic.

Hoping that the kinks get fixed in AI Logic.

Miguel

ThatsSmoooth
United States
Over 1 year using the app
May 14, 2019

Great Messenger App. Excellent Tutorials. Intuitive Interface. Great Functionality... and Katie from the Support Team was very helpful.

Zuiry
United States
15 days using the app
May 26, 2022

Great app. We use it to build a new sales funnel via quizzes. Very user-friendly interface and flexible settings. Excellent level of customer service! Leonardo quickly responded and politely answered all questions, even recorded an explanatory video :)

Everink Tattoo
Hong Kong SAR
14 days using the app
May 3, 2022

Just got started with the app today and was looking for a customized solution and the support team gave me exactly what I needed to scale with an Octane AI Quiz!

BeanStalk Hair Growth
United States
13 days using the app
February 9, 2024

Customer support from Ivana and Mark is second to none. Always responsive and very. helpful going above and beyond frequently.
The quiz overall is quite complicated and if you have a lot of sku's like us then it can be difficult to build anything but a custom quiz. They do have partners who will help with building quizzes. The attribution metrics on the dashboard do need you to check in more detail as they can be misleading at top level.

Naturisimo
United Kingdom
10 months using the app
August 22, 2022

Best app I've found for creating quizzes. Using it for a sizing quiz and a sales generating quiz. UI is done really well, very intuitive, and customer support has been excellent (Mark and Leonardo thank you!). Highly recommend if you need any sort of quiz!

Ownloop
United States
11 days using the app
April 24, 2019

We just installed Octane AI on free trial to give it a shot in hopes of converting some of our abandoned carts. After adding we are quickly finding all the options on how to message the customer! Integration & set up has been a breeze and the support team has been amazing, especially Katie :) Excited to see what the next couple weeks hold!

RevAir
United States
9 days using the app