Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting revenue and customer engagement through personalized quizzes that simulate in-store assistance. It integrates seamlessly with platforms like Klaviyo and Shopify, offering features like A/B testing and detailed analytics. The user-friendly interface and exceptional customer support, noted for quick and helpful responses, are frequently praised. This app effectively improves sales and customer experiences by leveraging zero-party data for targeted marketing.
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Amazing support team! five stars! Response immediately for any problems and solves immediately. great app and great function. i use it for connection with smile.io.
AI at its best,,,so much easier and fun running a store page!!
This app is phenomenal and so is the team. Both Leonardo and Alex have been huge helps in me getting set up, also already starting to see the results coming in. Get this app, spend the time to get your quiz done right and if you get stuck - reach out to their beyond helpful team!
Leonardo was super fast and super helpful right from the start. Early days for us on this app but so far so good
Just getting started using Octane AI but so far their team has been so helpful in getting us set up. Leonardo jumped on a call with me and walked me through the best possible set up for my results page and content blocks. Can't wait to put this quiz to work!
The app itself is outstanding! Easy to use quiz, nice end user design and great integration with Klaviyo!
But the best: awesome support which helped us whenever we had questions!
Reading other low reviews about customer service I have to say we had a totally different experience so hopefully this issue has now been sorted. The customer support team went above and beyond to try and help us find a solution to our problem and responded really quickly. The only issue is I don't think it's possible for the app to do what we need which is why we've scored so low as it feels like this should be quite a fundamental feature for a lot of stores. We wanted to have 3 quizzes all pointing towards a database via an automation. Quiz 1 was fine, but if the same user takes Quiz 1 followed by Quiz 2, it won't let you export the Quiz 2 data unless they are using the same browser. So if a user takes Quiz 1 on their mobile & Quiz 2 later on another device, you can't access the data for Quiz 2 - only the first quiz they submitted. If you only want 1 quiz as a product recommendation option it's probably a great tool and the dashboard is super clean and easy to use. But if you're looking to use multiple quizzes or have integrations into third party apps it's unfortunately not possible at the moment.
Great app, exactly what I needed for our quiz.
And I might add, the customer support team is great as well. As I was new to Octane, on 2 occasions, Leonardo was quick to answer and right to the point with the solutions I needed. Thanks a lot! I definitely recommend!
Very helpful and prompt customer support! Leonardo was very eager to answer any questions and solve any issues we had :)
I've used this app before and recently came back to it since they added the Shop Quiz feature. Although I can't comment on the app itself since we are JUST starting to use it, I can say that the customer support gets an A+. Thanks for the setup help, Brandon!