Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to guide customers' buying decisions, much like an in-store salesperson. The quiz feature is particularly praised for enhancing customer understanding and boosting sales. The app integrates well with Shopify and Klaviyo, leading to increased opt-ins, conversions, and average order value. Merchants report immediate ROI and significant revenue growth, even with basic usage. The support team is quick and helpful, with team members like Leonardo, Ivana, Mark, and Aleksandar receiving special mention. The app provides valuable data, has a user-friendly interface, and is regularly updated.

December 11, 2019

This is awesome for your Shopify Store and it'll turn your visitors to real customers. Their support team is amazing and Aleksandar is one of the top customer support from their team. I love their support and amazing application.

N-STAR CO.,LTD
Myanmar (Burma)
19 days using the app
August 6, 2021

Effective and easy-to-use app. Really, great customer service! Specifically, Brandon is amazing!!!!!

ecoslay
United States
18 days using the app
February 24, 2022

Early days, but so far setting up an instore quiz has been very intuitive and the help chat on Klaviyo integration has been super helpful (thank you Leonardo!)

Iffley Road
United Kingdom
17 days using the app
May 14, 2019

Great Messenger App. Excellent Tutorials. Intuitive Interface. Great Functionality... and Katie from the Support Team was very helpful.

Zuiry
United States
15 days using the app
May 26, 2022

Great app. We use it to build a new sales funnel via quizzes. Very user-friendly interface and flexible settings. Excellent level of customer service! Leonardo quickly responded and politely answered all questions, even recorded an explanatory video :)

Everink Tattoo
Hong Kong SAR
14 days using the app
May 3, 2022

Just got started with the app today and was looking for a customized solution and the support team gave me exactly what I needed to scale with an Octane AI Quiz!

BeanStalk Hair Growth
United States
13 days using the app
April 24, 2018

Octane is a huge time saver and helps create engagement through Facebook, without having to use internal resources to manage Facebook communication. They have a great abandon cart function, that automatically reminds customers about products left in their cart. ROI has been 10x for Octane and as we continue to mine and tweak the Facebook Messenger AI, we expect that to increase significantly.

The way we communicate with customers is changing. It's no longer email, it's now Facebook messenger, texts, Instagram, Twitter and way more. Octane is at the forefront of Facebook Messenger AI and they are a great tool.

By Laxmi
United States
12 days using the app
August 22, 2022

Best app I've found for creating quizzes. Using it for a sizing quiz and a sales generating quiz. UI is done really well, very intuitive, and customer support has been excellent (Mark and Leonardo thank you!). Highly recommend if you need any sort of quiz!

Ownloop
United States
11 days using the app
February 26, 2021

Wow, this app is amazing. Came for the quiz function - stayed for the boat loads of other features and prompt customer service. Hats off to Brandon our Customer Success Specialist that helped us with this awesome app.

indigodesignco
United States
10 days using the app
April 24, 2019

We just installed Octane AI on free trial to give it a shot in hopes of converting some of our abandoned carts. After adding we are quickly finding all the options on how to message the customer! Integration & set up has been a breeze and the support team has been amazing, especially Katie :) Excited to see what the next couple weeks hold!

RevAir
United States
9 days using the app