Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to guide customers to suitable products through its quiz feature, which has been instrumental in boosting sales and creating subscription box services. The app's intuitive platform, effective quiz funnels, and seamless Shopify integration are appreciated. The support team is praised for their quick and helpful responses. Merchants value the app's data collection capabilities for enhancing marketing efforts. The user-friendly interface, ability to increase opt-ins, improve e-commerce strategy, and recover sales via abandoned cart messages are also highlighted. The app is recognized for providing a personalized shopping experience, valuable data insights, and increasing revenue.

October 6, 2020

Octane AI has really been a game changer for our FB Messenger marketing strategy. We have generated over 6 figures in revenue within the first 2 months of being partnered with them and have also created our first ever lash quiz through their platform where users can find their perfect lash. Highly recommend

glamnetic
United States
Over 3 years using the app
April 3, 2019

With the current state of Messenger Marketing in 2019, this app is a goldmine! It is by far the easiest bot solution for Shopify stores and we saw crazy ROI just with the free trial! You can scale it up or down as you see fit, use the features you want to use that make sense for your store, and layer it with so many other industry standard Shopify apps. We were able to get up and running fully with all the bells and whistles within a few days. The Octane team has been super helpful and support is out of this world. They are constantly putting out helpful resources and truly care that you're making the most of your investment. Just the fact that the CEO is still involved directly in sales and runs an interactive Facebook group for people to get ideas, share feature requests, and more is super encouraging to see. Bravo, Octane!

Bridgewater Candle Company
United States
Over 3 years using the app
October 6, 2020

Since we added OctaneAI's Messenger platform, we have seen large sales increases and tons of great engagement on the Facebook platform as a whole. We also recently implemented their new Quiz feature, which has driven in a ton of revenue since launch just a few weeks ago. Their support is fantastic, I would absolutely recommend OctaneAI to any brand seeking to expand their outreach to Messenger and SMS.

Spongellé
United States
Over 3 years using the app
October 11, 2021

I can't rate the Octane app highly enough. We have seen a massive bump in our opt ins, and I really feel it helps our customers to feel more in-the-loop with our store. The support from Octane is also excellent, and any tweaks I have needed to make have been actioned promptly and efficiently!

A-OK9
United Kingdom
About 3 years using the app
February 4, 2021

One month in and Octane has been absolutely amazing! This has been one of the best investments we've made in our company in a while. Our support person (on the Enterprise Plan) Erica K. is hands down the very best! She is super responsive, proactive, and constantly trying new idea to increase ROI. I can't say enough about Erica's support. I wish we would have switched over to Octane years ago. -Terrance

Voice of Hair
United States
Over 2 years using the app
October 7, 2020

We have had a fantastic experience with Octane! It has been a pleasure working with the Octane team to set up our bot and develop a shoppable quiz. The Octane team made it simple and worked with us to make adjustments to better our customer's experience. We have seen a significant jump in sales and customer happiness as we can help our customers find the best product fit for them to purchase. If you're on the fence, go for it! We recommend you give Octane a try :)

Mastin Labs
United States
Over 2 years using the app
July 28, 2022

Excellent App, customer service is up there with the best I've come across. Easy to use quiz software, and the extra features available on the paid plan is worth it.

Valentia Skincare
United States
Over 2 years using the app
November 17, 2020

Octane has boosted our online sales, managed the backend of the app for us and has outstanding customer service. Highly recommend.

bighammerwines.com
United States
Over 2 years using the app
August 7, 2023

The app is so friendly and it's updating week a week.

They have a team so nice and the customer service works perfectly.

We have so lucky that have Elizabeth as an account manager, she is on top of everything and our Quiz is improving month a month.

So happy to choose this platform

Goldie Locks®
United States
Over 1 year using the app
July 29, 2018

love using this Artificial Intelligence. best way to get customers checking out

Fashioninteriors
United Kingdom
Over 2 years using the app