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The overall print quality has been underwhelming. The colors aren’t as vibrant or sharp as expected, and the detailing often lacks the crispness you'd find with other providers. For a brand focused on aesthetics and design, this can be a major drawback. Also, the shipping rates are significantly higher than industry standards. This makes it difficult to stay competitive on price, especially when many of Tapstitch’s competitors offer more affordable (and often faster) shipping options.
Thank you for your honest feedback—we truly appreciate it. Regarding the print quality concern, this issue is due to limitations with All-Over Print (AOP) production, which unfortunately couldn’t be resolved to our standards. Because of this, we’ve discontinued the item you ordered.
We recommend checking out our other products, which offer more vibrant colors and sharper detailing to better meet your brand’s needs.
As for shipping, we understand your concern and are actively working on reducing both production and delivery times, while keeping quality a top priority.
If you need help finding a better alternative, feel free to reach out to info@tapstitch.com—we’re here to help!
Best regards,
Tapstitch Team
Not recommended, shipping prices are astronomically high and shipping production times are very long as well. NEVER use them, they dropship to dropship. Meaning when you order they order the clothes they then order from another manufacturer and wait for them to arrive to finally make your product, ends up being 3-4 weeks for the orders to ship and the quality is average. NOT worth the time and loss of customers.
We’re sorry our shipping rates and production times didn’t meet your expectations. Unlike traditional print-on-demand, we focus on high-quality, fashion-forward apparel, which can sometimes result in slightly longer production times. However, we’re continuously working on reducing both production and shipping timelines while keeping quality high. If you have specific concerns, please email info@tapstitch.com, and we’d be happy to discuss alternative solutions.
Best regards,
Tapstitch Team
the catalogue of products are great, but items do not want to sync, inventory, always says sold out even when mannually trying to put in stock amount, i tried to go to there support for weeks and they never actually helped, i tried doing all sorts of trouble shooting and nothing, dont reccomend, would if the service actually worked...
We appreciate your feedback and completely understand how frustrating this issue is. We are actively working on improving our inventory syncing system to prevent stock issues. Please email info@tapstitch.com, and our team will help troubleshoot your store setup.
Best regards,
Tapstitch Team
Waited over 10 days for an order placed May 3rd 2020 here it is May 16th still in processing. If you want slow and angry customers because you product not meeting deadlines then count these guys because they're piece of work.
Ps and I quote... "Can I ask for a refund if my order has not been shipped on time? We promise to complete the product within 3-7 working days, and we will ship your package no later than the 8th working day (calculated from the date you paid the order)."also here's the link as well to there so called promise. https://www.hugepod.com/en/blog/articles/return-and-refund
UPDATE: YOU REPLIED 2 YEARS LATER! NEVER RECEIVED THE PACKAGE AND NOW YOU RESPOND. WHAT'S THE POINT ♂️♂️
We sincerely apologize for the shipping delay. While we aim to fulfill orders within 3-7 business days, occasional delays can happen due to high demand or supply chain issues. We are actively working on improving our production and shipping times to ensure a smoother experience. Please reach out to info@tapstitch.com, and we’ll check on your order status right away.
Best regards,
Tapstitch Team
This app is OK, I signed up and decided it wasn't for me, and look how to delete my account. I could find any way to do it. I emailed the app to ask how delete it. They respond in broken English asking why I want to leave? I explained it's not a good fit for my store. Im now up to 8 emails back and forth and they still haven't helped me delete my account. It's been really frustrating.
Dear customer, we have deleted your account according to your expectations. I'm sorry to bring you a bad experience. We will collect your feedback to improve the system and upgrade the service If the issue persists, reach out to info@tapstitch.com, and we’ll resolve it as soon as possible.