Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to display estimated shipping dates, boosting customer trust. It's praised for its customization options, user-friendliness, and potential to increase sales. Many merchants commend the responsive and helpful customer support team. The app is recommended for its beneficial features and excellent customer service.

November 14, 2022

Very good app! friendly service and quick response, would recommend to other users!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Littlesoda
New Zealand
9 months using the app
Omega replied November 14, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 24, 2022

Great APP - Took just several minutes to figure out what's what. And easy to get everything up and running with the help of the support team. Joyce from the Omega Help center has been very helpful to guide us through the setup!

KATVR
China
8 months using the app
Omega replied November 24, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a detailed review!

August 30, 2022

I love this app; the price is affordable, with amazing customer service. All three representatives, Andy, Diego, and Anna, went above and beyond when I needed assistance. Before, getting an app to help with an accurate shipping date was hard. Although this app is the go-to, I am happy to have found it.

BangBang Lashes
United States
8 months using the app
Omega replied August 31, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Andy, Diego, and Anna receive the recognition they deserve. Thank you again, have a great day!

November 26, 2021

That's a very simple app but working very well. There were so many inquiries about when it would be delivered, but thanks to the display of this app, it has been reduced.

MUSUBI KILN
Japan
8 months using the app
Omega replied November 26, 2021

Hi MUSUBI KILN,

Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful.
Please reach out to us if you need any further assistance!
Sincerely,
Kaylee - Omega team

November 19, 2020

Customer support was very helpful in explaining specific functionality. App works as expected! Extremely useful in managing lead times.

partners.kchilites.com
United States
8 months using the app
August 10, 2022

ottima app, che ti da la liberta di inserire su ogni singola referenza la previsione di arrivo. ottimo per negozi con un grossa mole di arrivi diversificati per prodotto, cosi da far avvertire il cliente dell'arrivo previsto del prodotto. sarebbe da aggiungere in caso di pre-ordini, di poter modificare la data d'arrivo del prodotto all'interno a l'ordine stesso. magari dopo l'aggiungeranno questa modalità

Videogiochi Per Passione
Italy
8 months using the app
Omega replied August 11, 2022

Wow, siamo rimasti sbalorditi dalle tue parole positive e adorabili, apprezziamo davvero il tempo che hai impiegato per scrivere una recensione così dettagliata!

August 12, 2021

I installed this app and it didn't quite meet my needs. I contacted support and spoke to Ngoc quite a lot who from the outset was extremely helpful and supportive. This company really cares about their app and this is clear in their customer support. The team managed to work on a solution for my problem and the turnaround time was excellent with everything implemented straight away. Thank you :)

American Coffee Club
United Kingdom
7 months using the app
Omega replied August 12, 2021

Hi American Coffee Club,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

August 9, 2022

This app does a great job allowing us to specify delivery estimates for our products, allowing us to apply specific delivery estimates depending on the collection of products is amazing! Also support has been great so far and were able to help with a few customization requests.

Clean Earth Power
United States
7 months using the app
Omega replied August 10, 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
The Omega support team

July 28, 2020

This app is definitely increasing our sales and improving the conversion rate! We love being able to give our customers a delivery estimate right on the product page. The customer service is excellent, too! They respond quickly and fix issues, which rarely happens. The $4.99/mo fee is affordable and worth it!

527 Photo
United States
7 months using the app
November 28, 2022

Great app for showing your customers the estimated delivery. Great technical support as well! This is the app you need

Customly Gifts
United States
7 months using the app
Omega replied November 28, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Estimated Shipping Date app. We look forward to serving you for many years to come!