Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping timelines, boosting transparency and sales. It's user-friendly, easy to customize, and supports a large amount of information. Many appreciate its visually appealing design and compatibility. The support team is praised for their quick and helpful responses, especially with customizations. The app is cost-effective and particularly useful for managing pre-order products and tracking delivery dates.

Edited July 13, 2023

Bug bug bug always bug. They did not solve bug problems. We change this app but we spent a lot of time! Dont recommend.

nowshopfun
Türkiye
Over 1 year using the app
Omega replied May 8, 2023

Hi NowShopFun team,
Thanks for taking the time to let us know your current issue and we are sorry for the negative experience you had.
Our team received your request about the app and fixed the issue for you. Our support agents also reached out and inform you about this. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

July 20, 2022

Nous avons utilisé cette application pour avoir une estimation de date de livraison sur mes produits. Nous utilisons un constructeur de page par conséquent c'est toujours délicat d'intégrer des applications en plus. Mais la réactivité, le professionnalisme et la gentillesse du support nous a permit d'arriver au résultat souhaité. Je recommande cette application car le support est présent et l'application est facile à prendre en main.

Antarctiqua
France
17 days using the app
Omega replied July 21, 2022

Quelle merveilleuse critique! ✨ Cela a fait notre journée, et nous sommes très reconnaissants envers les commerçants comme vous ! Nous sommes toujours là et heureux d'aider de toutes les manières possibles. Merci beaucoup pour les commentaires positifs. 😊
Très appréciée,
L'équipe d'assistance d'Omega

December 2, 2021

Great customer service! Through the chat feature, Anna and others at Estimated Shipping Date were able to customized the app to match my site's font, size and spacing within an hour. Very pleased!!

LeanLight
United States
14 days using the app
Omega replied December 3, 2021

Hi LeanLight,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

July 28, 2020

just installed this app! been looking for something like this and finally found it. easy to use! and customer service was fast in helping me with some issues.

Tashkila
Singapore
12 months using the app
July 27, 2020

App works well. But the best part is the support, this is my first shopify store and support helped with all my questions. Correcting my mistakes. And was there for me on chat immediately. Thank you!!

Class Keto
Singapore
12 days using the app
February 2, 2023

Great app, we wanted a small adjustment to the layout. Got in contact trough the chat and the customer service was excellent. Fast and they did exactly what i asked for.

veelliefs
Netherlands
11 days using the app
Omega replied February 2, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

Edited March 26, 2019

I rarely leave reviews but this one deserves 5 stars for a simple but effective app that is easy to function and does what you need it to do. Cost wise it is worth it.

LeeFed
United Kingdom
10 days using the app
March 11, 2019

I have been using it on my 3 shopify stores. Great app, easy to setup and user friendly. My customers are well informed about estimated delivery date.
Support is outstanding, very quick and helpful. Really recommend this app

corsetdeal.com
United States
10 days using the app
December 28, 2018

This is a sweet app and exactly what I was looking for.

Originally, the one downside for me was that you had to add products singly as they did not have collections functionality. After trading emails with Kien, they worked very hard to add collections functionality so there is now the option to add estimated ship times by single products OR collections.

These folks at Omega get a standing ovation from me and five very well-earned stars.

Great customer service, terrific app! LOVE it.

paperwhimsy
United States
10 days using the app
January 4, 2022

I was looking for an app that could help customers see the shipping time of our products better and this app helped me do that. Thank Omega team!

Teezalo
Vietnam
9 days using the app
Omega replied January 5, 2022

Hi Teezalo
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team