Reviews (264)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, accurate delivery estimates, and customizable features. They appreciate its ability to display different timelines for various items, which has reportedly boosted sales. The support team is praised for their prompt and professional service, with customization options to fit individual needs. The app is also noted for its excellent compatibility, speed, and affordability. Additional features like a rush delivery option make it a versatile tool for merchants.

April 3, 2020

Do not install a horrible, scary App. First of all, it does not save changes. and see what I found.

Instead of Friday, April 26 2020 it's showing .... Pazar, Nisan?????

Order today within 21 : 48 : 19 and you will receive before Pazar, Nisan 26, 2020

What is Pazar, Nisan??????? Are you kidding?

awsomu
United States
21 minutes using the app
Synctrack replied April 3, 2020

Hello there,
Thanks for your feedback!
I checked and seen you are setting the language of date to Turkish, so the date is displayed in Turkish format.
Could you please change the option on Settings / Date Config / Language

Regards,
Omega support

August 29, 2020

Does not provide any documents.
I need to use a custom position but it never describes how to set the custom position for it.

BondiBeautyau
Australia
13 minutes using the app
Synctrack replied September 3, 2020

Hello there,

Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. Our app will automatically display the position option with a field in the settings part, however, for some custom theme, the app will not be able to detect. Our app document also provided you with 4 choices of estimated date position, but it seems that it is not clear enough for you to check. We have immediately contacted you via email and phone call, but it seems that you haven't installed the app back so that our tech could help you right away.

If you need our support, please contact us via email: contact@omegatheme.com, we wish to have a chance to help you.

Sorry again for any inconvenience caused.

Best regards,
Omega Support

Edited April 2, 2024

New Era Supply
United States
7 minutes using the app
Synctrack replied March 29, 2024

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear about the confusion regarding our pricing plans. Allow us to clarify.

Our free plan is indeed available exclusively for Dev store users, as clearly stated in the app description of the pricing plan, listed on our app's listing on the Shopify market. We understand that this might not have been immediately apparent, and for that, we apologize for any inconvenience caused.

Regarding the 7-day trial period, it's crucial to emphasize that our app does not charge any fees during this trial period. Any charge that may appear is a result of Shopify's workflow, where confirmation for the selected pricing plan is required before entering the trial period. It's important to note that this charge does not mean you need to pay for the app to access the trial time; rather, it's a procedural step within Shopify's system. We strive to provide a transparent and user-friendly experience, ensuring that our customers can explore our services risk-free before making any commitments.

We're constantly working to improve our communication and make our pricing structure as clear as possible to avoid any confusion in the future. Your feedback is invaluable in this process, and we appreciate you bringing this matter to our attention.

If you have any further questions or concerns, please don't hesitate to reach out to our support team through live chat support or our email at support@omegatheme. We're here to assist you in any way we can.

Thank you for your understanding.

September 15, 2023

Pawsible Portraits
India
6 months using the app
Synctrack replied September 18, 2023

Receiving a positive review rating from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀