Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping timelines, boosting transparency and sales. It's user-friendly, easy to customize, and supports a large amount of information. Many appreciate its visually appealing design and compatibility. The support team is praised for their quick and helpful responses, especially with customizations. The app is cost-effective and particularly useful for managing pre-order products and tracking delivery dates.

January 17, 2024

Un'app semplice e intuitiva con un servizio clienti straordinario, sempre disponibile e pronto ad assisterti in ogni momento.

Magikolab
Italy
9 months using the app
Omega replied January 19, 2024

🌟 Grazie mille per il tuo bellissimo feedback! 🚀 Siamo felici che tu trovi la nostra app semplice e intuitiva, e siamo particolarmente orgogliosi del nostro servizio clienti straordinario. Siamo sempre qui per assisterti in ogni momento. Se hai altre domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie per aver scelto la nostra app! 😊🛠️

February 6, 2024

great app and service, their customer support is fast and do a really good job

WALTI
Romania
About 1 hour using the app
Omega replied February 8, 2024

🌟 Thank you for your positive feedback! We're thrilled to hear that you find our app great and that our customer support has been fast and effective. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! 😊🚀

February 6, 2024

Great and fast respond support.

Bakeo House
Malaysia
9 days using the app
Omega replied February 8, 2024

🌟 Thank you for the compliment! We're delighted to hear that you had a great and fast response from our support team. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! 😊🚀

November 19, 2023

Having a rush delivery option besides the standard shipping option is always great. I tried some other apps but they are not able to achieve this function. The support is always helpful too!

Katebackdrop
China
5 months using the app
Omega replied November 21, 2023


Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!

December 12, 2023

Lynn, Nigel and team have been extremely helpful in customising the estimated delivery date feature from a UI perspective so it matches my requirements and tailored to my store theme/brand. Thank you team for the prompt service!

CoverUp Skins
United Kingdom
2 months using the app
Omega replied December 13, 2023

That's absolutely fantastic to hear! 🌟💪 🎉🎨 We're thrilled that you're pleased with our service! 👏🌈 Thank you for your appreciation, and if you have any more questions or need further assistance, don't hesitate to reach out. We're here to help and make sure your experience remains top-notch! 😊🙌

November 17, 2023

This app is a true asset for any Shopify business looking to build credibility and trust with their customers.

Joyce, from the support team, deserves a special mention for her exceptional assistance. She went above and beyond to make sure the app was integrated perfectly with my store.

The app's accuracy in displaying shipping times has not only enhanced transparency with my customers but also led to an increase in sales. Customers feel more confident making purchases knowing exactly when their items will arrive.

It's a simple yet powerful tool, and Joyce's expertise makes the experience even better!

Quebekado
Canada
24 days using the app
Omega replied November 19, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

April 28, 2024

good and fast customer service

Necessity Skin Lovers
Italy
About 1 hour using the app
Omega replied May 3, 2024

Thank you for the positive feedback! We're glad to hear that you experienced good and fast customer service. We strive to provide responsive and effective support to ensure your satisfaction. If there's anything more we can help with, please don't hesitate to reach out. 😊🚀

May 1, 2024

Estoy probando la aplicacion y veo que puedo ayudar bastante mi conversion, lo que mas me encanto fue el servicio de soporte, son muy amables y me ayudaron bastante en la implementacion en mi tienda, super recomendado

Gafas Glow Up
Colombia
About 2 hours using the app
Omega replied May 3, 2024

¡Gracias por compartir tu experiencia con la aplicación Omega: Estimated Delivery Date! Nos alegra mucho saber que estás encontrando la aplicación útil para mejorar las conversiones en tu tienda y que nuestro servicio de soporte te ha ayudado efectivamente en la implementación. Apreciamos mucho tus comentarios y la recomendación. Si necesitas más ayuda o tienes más preguntas mientras sigues probando la aplicación Omega: Estimated Delivery Date, no dudes en contactarnos. ¡Estamos aquí para ayudarte! 😊🌟🚀

December 28, 2023

Great service. The team are great to work with. I would 100% recommend.

jackgrimesdesigns
Ireland
15 days using the app
Omega replied December 30, 2023

Thanks for the feedback! 😊 We're glad you had a great experience with our service. If you need any further assistance, feel free to reach out. Thanks for choosing us! 🌟🙌

December 18, 2023

Thank you so much for the prompt assistance! This Shopify App is really user-friendly and effective!

QrdGame
China
4 days using the app
Omega replied December 19, 2023

Thank you so much for your kind words! 🌟 We're thrilled to hear that our Shopify App provided you with prompt assistance and that you found it to be user-friendly and effective. 💻✨

Your positive feedback means a lot to us, and it motivates our team to continue delivering top-notch service. If you ever have more insights or suggestions, we're all ears! 🤗 We're dedicated to constantly improving our app to better serve your needs.