UniCon: Multichannel Listing

We’ve been using CedCommerce UniCon to import and sync our product listings across TikTok Shop, eBay, and Temu, and the experience has been genuinely seamless. Inventory, pricing, and product data stay in sync across all three channels without the manual back-and-forth we used to deal with.

Setup was straightforward, and it’s saved our team a ton of time we’d otherwise spend updating listings one platform at a time. Highly recommend if you’re managing multiple sales channels and want everything to stay consistent without the headache.

Probably the worst support and the worst application you can use, STAY AWAY FROM IT!!

It's been 2 months that EVERYDAY I need to communicate with their team because it doesn't properly sync with Ebay.

I'm left on "seen" messages and every time I request for their to fix it (again and again), it takes 48-72h every time.

How do you want us to make sales and have a functioning store if this application which is ESSENTIAL is never properly working?

DO NOT EVEN INSTALL IT, YOU'LL REGRET IT.

It's so close to being good that it's bad. This doesn't do what you think it does, it almost does it but you'll be left disappointed and cleaning up a hell of a mess. This app ONLY imports listings from eBay to Shopify. It cannot ACCURATELY keep up with inventory once the item is on Shopify. We ended up having countless products that were SOLD still in our inventory which impacted sales, customer service, and SEO. Seeing as this app charges a significant amount for "seamless product syncing" you'd think that it would be seamless, not full of cracks for products to slip through.

Customer service is a joke. I've managed to get in contact with them a handful of times and they've only ever resolved an issue ONCE. The resolution to that was temporary and didn't last. This app has been nothing but a headache and I cannot see a single use case in which this is the best answer to your problems.

The straw that broke the camels back - with this latest issue I finally got in touch with customer support. They're demanding I pay them additional money to get the app working even though I only have five products active on my store. Done with this, don't waste your time.