Social Login by DevCloud , 326 reviews

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
    272
  • 6% of ratings are 4 stars
    21
  • 2% of ratings are 3 stars
    7
  • 2% of ratings are 2 stars
    6
  • 6% of ratings are 1 stars
    20
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient social login options that simplify the customer login process. Many praise its easy setup, customization features, and cost-effectiveness. It's noted for its performance, integration with social media, and aiding in email marketing and customer data collection. The support team is often described as responsive and helpful. The app is seen as enhancing the customer experience and potentially reducing cart abandonment.

February 9, 2024

Nice support. great app!

วนัสนันท์
Thailand
About 1 month using the app
DevCloud LLC replied February 15, 2024

Thanks so much for your review! Anything we can help with just contact us!

March 20, 2024

Great Application for social media integration.

zovomax
India
About 1 hour using the app
November 7, 2023

The app was easy. The approval part for Google was a bit difficult. Make sure to check the box to use the official branding of google for the button you place on your store. The conversion from password accounts to google accounts is a bit kludgey. You need to know your store password to attach the account to your Google or Facebook account. this is probably a good safety feature so that someone doesn't take over your account, but since the email is used and authenticated by Google or Facebook, the Google or Facebook authentication is stronger than your store password. If someone created an account with your email address, then pressing forgot password allows you to change it, so is this step really necessary? When switching from store password to Google or Facebook auth the store password is meaningless and isn't really necessary.

Also the time it takes to show up on the page is a bit slow. It would be better to show up immediately but greyed out until the buttons are ready, so that you know they are an option before you type in your password.

Overall this was an easy application to add and set up. It works great so 5 stars.

tntmagic
United States
About 2 months using the app
DevCloud LLC replied November 10, 2023

Hi there,

Thanks for the detailed review, we just contacted you by email (can contact us at sales@devcloudsoftware.com) to work on the detailed points and make sure we accomplish your perfect integration.

Thanks again for your feedback!

December 5, 2023

Suporte muito eficiente e atencioso.

Mundo Kids Shop
Brazil
3 months using the app
September 29, 2023

Great support, resolved my issue in no time

Carbone Store Panamá
Panama
About 3 years using the app
October 9, 2023

Great customer service and easy to use!

L'Occitane India - Staging
India
5 months using the app
August 25, 2023

Loved the app and support from the team. Works as expected. Kudos to the team, hope that they keep on further improving the product.

Chumbak
India
11 days using the app
May 12, 2017

Relatively easy to install, cheap

Eyecandys 2
Hong Kong SAR
Almost 7 years using the app
June 16, 2016

Easy install, works great at a better rate then most social login apps. Great customer service, very happy with this extension.

Valentino Bp
United States
Almost 7 years using the app
Edited September 23, 2017

Update 23/9
---------------

Developer has made some amazing changes. Both to the code and to the way it is delivered (Hosted). The speed is now not only much faster than before (orders of magnitude) it is not almost imperceptible as far as speed goes. The slowest part is the DNS lookup which is one time thing for all new visitors to your site.

It all App devleopers could deliver their apps with code this efficient on backend infrastructure this speedy - we would all be able to use many apps without hurting our page speed and google seo.

Well done team!

Update 20/9
---------------

Still working with developer. Have been some speed increase, though main issue is that the code is loaded and called with every page load as opposed to just on checkout or login pages. Developer is attentive and hope this is optimised soon.

Legacy Review
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Works well and have used for a while. Problem is they aren't scaling with their own customers growth. The CDN that they use is sucky and very slow in APAC. They really need to deploy a better CDN and spend more on their hosting as their app seriously slows down your site which affects your google rankings.

Right now a connection to their service on a page load results in a 1.5 second TCP wait followed by a 400ms transmision time for a tiny amount of code. That is basically a 2 second penalty added to every page view!

When you need to keep your total page load times with all the various apps and images under 3 seconds total, this is just not on.

Please lift your backend infrastructure game. Use CloudFront or Akamai. Please.

Number 9 Fashion Studio
Australia
Over 6 years using the app
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