Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 29, 2022

The customer service is prompt and helpful. A special shout out to Rosy for her helping me with my request.

Bed&Butter
Australia
7 months using the app
May 23, 2021

I had really good service from Pauline when I had issues with the app. Their customer service is amazing!

Lucerna
Canada
7 months using the app
ONE replied May 25, 2021

Hii Manikka,

Pauline here. I’m glad to be able to help with the browser issue, now that the email automation is working we hope to see you get it live soon. Also, we highly recommend combining sms texting with email while ensuring you are not overwhelming customers. Should you ever need any assistance during the setup, ping our 24/7 Support Team!!

Very pleasant working with ya ;),
Cheers

July 22, 2022

very good app in one app all feature available and customer support is very good. everyone should use this app

SORRYCASH
India
7 months using the app
April 2, 2021

Aplicativo maravilhoso, recursos incríveis e ainda nos disponibilizam uma conta inicial com praticamente todos os recursos maravilhosos, sem contar que o suporte é maravilhoso e rápido! Obrigado...

Loja Egomes Digital
Brazil
7 months using the app
September 19, 2022

I'm still very new to ONE but I've really appreciated the support provided by the team - so helpful and quick to help when I need it

Wrap&Go
New Zealand
7 months using the app
November 12, 2019

This app does everything I want and it is super easy to use. Also, their support team has been excellent. Their support team has has been super helpful with the questions and requests I've asked. You can completely customize your pop up and what features you want out of all of them. 100% customizable. Highly recommend!

REJUV-E
United States
7 months using the app
October 9, 2022

Naomi has been great with walking me through setting up my new feature. Just starting so I dont have results as of yet but so far the customer service is great! I'll be back with a follow up

The Swagger Station
United States
7 months using the app
June 14, 2023

Maya was very helpful at sorting my pop up
Acted fast
Thanks so much for this support
Invaluable

Candy Fever
United Kingdom
7 months using the app
April 27, 2022

I used it to create pop-up spin wheel, love it so far. Easy to use, ability to change theme colors and designs. Email templates are great too. Looking forward to explore rest of the features.

Dazzle Babe
United States
7 months using the app
February 9, 2023

I just had the best assistance ever with Naomi!!! She gave me tips that helped me a lot! I'm so grateful for her help. She is the best!!!

Quero Utilidades
Brazil
7 months using the app