Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 12, 2023

A really good app with countless functions.
It was important to me that I have an app where the double opt-in procedure is guaranteed. ONE offers it in detail.

You have numerous options for designing e-mails, SMS, pop-ups, etc. according to your preferences. It also looks very professional and good.
Numerous templates are already available and 100% customizable.

I would like to give 6 stars for customer support. I get direct help and my questions are always answered 100%. ONE is a great app that includes numerous functions and is also relatively cheap. I can recommend it!

SIPPERS
Germany
6 months using the app
July 28, 2022

Customer service is very attentive. Merchants answer questions and are very patient. The design template of the popup window is also perfect, and you can find a style that matches your store design. There are also many free features that can be opened, waiting to be explored :D

BestRobtic
United States
6 months using the app
November 13, 2019

Amazing service - quick response. I love working with Ann, she is professional and listens to exactly what my issues are and resolves them within minutes. Highly recommend this app!

Earth Sunflower
United States
6 months using the app
October 14, 2022

Application très facile à utiliser et très pratique pour démarrer rapidement. Adaptée à une petite structure pour les campagnes emails, les popup sur le site ect... Le Chat support est très réactif et disponible pour aider.

Lambertine Paris
France
6 months using the app
November 22, 2022

Fola, helped me to clear out some grey areas and get Pop-ups working on my website. Really good, helpful, service and accurate clear instructions are given. very happy to deal with them in future.

inka tees
Australia
6 months using the app
July 7, 2021

helpful service and a great app, it has helped to get me some extra sales and it is very easy to use.

ToeZone
Hong Kong SAR
6 months using the app
November 21, 2019

We are using this app to create discount pop-ups for my Shopify store. I did run into a few issues setting up my very first campaign as it was all very new to me. However, Ann in Customer Service was right onto it and had my mistake all fixed up within minutes. Was great to receive such great service.

Mastermind Garage
Australia
6 months using the app
February 2, 2022

This app is the best marketing app I've seen on Shopify! The templates are slick and look very professional and editing is super easy. Their customer support can't be beat either! Amazing...Highly recommend.

Mini Diva Leggings
United States
6 months using the app
September 15, 2021

Great app wth great features. Its more than any new site owner can ask for with the free plan. I switched over from using diff app because this offers much more. The customer service is great and rosy answered all my 10000 questions! I ama very happy with this and would recommend it to everyone!

TheFashionwiz
United States
6 months using the app
August 3, 2022

First of all, we have tried this app on our one website. Then we decided to install it on our other websites because the app worked very well. When I had to install this app on our other websites, the support team was very helpful. Especially big big big thanks to Naomi for the excellent work, ease of communication, and all the help. Our team recommends this app!

centrumcery.pl
Lithuania
6 months using the app