Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 30, 2021

I appreciate the helpfulness of the chat option. Especially Rosy - she has helped me on numerous issues. As a new shop owner she has been invaluable to me.

Sugarandpopsplace
United States
5 months using the app
March 10, 2021

The app works perfectly and the customer service is the best one I have ever experienced. Alice helped me a lot with all my questions and in a really good manner. Congrats to the ONE+ team! specially Alice

Ton Nom
Mexico
5 months using the app
July 6, 2022

Setup is a little involved but I've had amazing customer support every step of the way. They've even gone in and found things that I forgot to add and did it for me! Customers love the spin wheel for discount codes and we've had quite a few customers use the codes on their orders.

The Three Bobbins
United States
5 months using the app
November 29, 2022

Great customer service, very helpful and answer quickly. Even if you're a beginner they are very patient and help you until you finish your task.

poderosacr
Costa Rica
5 months using the app
November 29, 2021

This is one of the best apps I have used, and it is for free! The support is so nice and knows how to solve all kinds of issues. I have no complaints! This is one of the best apps on shopify! I suggest all stores to use this application, instead of 100 other apps. Totaly free and amazing!

Billig IT
Norway
5 months using the app
August 12, 2021

amazing service. Very patient with me and helpful with my million questions. Great product. Would highly recommend!

Aries Moon Pty Ltd
Australia
5 months using the app
November 22, 2022

Trish helped me a lot in setting up email pop triggers. Very nice layout and good style pop-ups to select from. I recommend this app

Try Modest Limited
United Kingdom
5 months using the app
July 8, 2022

This app is the best and it's the easiest to use than other apps, I really enjoy being around there in the app, I really think this app is the " ONE ",

Donzok
United Arab Emirates
5 months using the app
July 28, 2020

I use this app. It was a great addition to my store. They had instant help which helped me especially as a beginner.

C&K Custom Creations
Canada
5 months using the app
April 18, 2020

First and foremost was the customer service was fantastic. I was able to contact someone early morning with my problem and Ann helped me the whole time to make sure my campaign was up and running 100%. She was hands down one of the best and guided me all the way. Thanks Ann!!

LandryMitchell
United States
5 months using the app