Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

June 30, 2020

I really love the credibility this app gives to my store. A must have for any budding entrepreneur and absolutely recommend! Support from the online chat team is amazing as well. Super patient staff when tech problems arise and very prompt.

mzanziboutique.com
Canada
4 months using the app
November 2, 2021

best t customer service ever .rosy was nice and helped me with everything i needed it . thank you rosy , i really appreciate your help again .highly recommended this app to any shopify store owers.

SHEALILBADDIE
Canada
4 months using the app
July 2, 2021

I use this app to promote my products and as I am not very savvy in this field I contact them and received immediate response through their chat room. Erica was absolutely amazing showing me what I have to do and she included screen shots so it was a very easy process. Thank you very much Erica. Regards Susan Hill

Signature Scent
Australia
4 months using the app
October 30, 2022

There is a lot of features packed into this app already, and they are still upgrading it. From what I can see they are not just providing a service to us as a business. They've looked at the angle of what our customers want as well. When I messaged with a question I'm amazed at how fast I got a reply. The team working on it is great. Highly recommend.

Rons Engraving
United States
4 months using the app
March 24, 2023

Samantha was great! She was quick to respond and fix a few errors I made. She was also able to send me screenshots and videos explaining in detail how to correct my mistakes.

Ryla Raine
United States
4 months using the app
Edited January 2, 2023

The customer support name Rosy Roberts is beyond amazing. I love every minute. She was able to explain everything in detail and much more. I got great advice from her. Thank you so much again

I am new to this app and I need support till I learn all these tricks. Naomi from the support center walk me thru all this mess I created. Fix my problem so quickly make sure I understand and will not let me leave till all this is done to my satisfaction. Amazing support. Thank you Naomi so much

Milena Los Angeles
United States
4 months using the app
December 4, 2022

Just started using the app. Definitely the customer support is first rate. Looking forward to exploring other aspects of the app.

mila+mate
United States
4 months using the app
June 6, 2023

Im quite new to this app, but it seems like it works out for my needs. The customer service is extraordinary (Kate), helping me throughout.

The Secondbar™
Singapore
4 months using the app
December 30, 2020

I have used this app for the launch of our website, and I have to say its really effective. Had some trouble setting up e-mail reminders after the lauch of the capaign and the customer support have been extremely efficient and available on helping me fixing the issue! I would recomend it to everyone!

PRIV-ARTE
Italy
4 months using the app
May 22, 2022

I got this Shopify integration app because it had 5 stars and it was free, as a new e-comm owner I wanted to keep my cash flow in mind while setting up all the proper marketing avenues. I put together my first Pop up to collect emails and immediately their customer service rep reached out to me to walk me through the processes and provided visual examples of HOW to correct my mistakes. I was able to set up the first email campaign in 45 minutes.
Cheers to ONE for top notch service!

Fox & Opal
United States
4 months using the app