Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

June 16, 2021

Easy to set up and use. We mostly use for pop ups and emails but are looking to do SMS soon. Really affordable app for all the features it offers. Proof has amazing customer service and can help with anything you need in real time.

FeelGood Organic Superfoods
United States
4 months using the app
April 19, 2022

Great customer service, they help you with everything, they also do it for you! I recommend this app!

Shiniest Gifts
Romania
4 months using the app
January 2, 2022

Super fast customer service! Rosy is so super nice and sweet! She helped me literally instantaneosly!

Speed Clothes
United States
4 months using the app
April 29, 2022

I used the pop up app which is a really nice touch to our website. I really enjoy the Chat feature. Samantha was so nice and helpful in the chat and even provided photos to walk me through the entire process.

EmojiKidz
United States
4 months using the app
March 15, 2022

excelente, a primera vista tiene muchas funcionalidades muy útiles. Gracias Rosy por tu ayuda .. y en español !!!!!!!!!!! excelente Rosy !!

CRUZ ESQUIVEL
Argentina
4 months using the app
July 25, 2022

The best customer service I have experienced within a Shopify app. I have been using One+ for more than a year now and it's definitely worth it.

Herb Pharm
United States
4 months using the app
May 25, 2022

The app has gained my approval, I just want to thank customer service for helping out with the designing, so my website can run as smoothly as possible. I logged on and they were already giving e suggestions on how to improve my pop-up which is outstanding customer service. This app is very simple, and the website is very easy to navigate which is essential for an amazing platform. 100% would recommend to everyone.

Novavior
United States
4 months using the app
May 18, 2022

I love the app and the people that work for the app. For a free app you really get top notch service! Had a few issues with integration, signed up for a video call support and we were able to resolve it in 8 minutes not having to use the full 30 minutes. Very nice and caring people helping solve my troubles anytime of the day! THANK YOU

My Slizzy
United States
4 months using the app
November 20, 2022

I installed this app in order to create automated email for subscribers. It does the job with a lot of templates and easy process. Popup and coupon generaters are easy to use, I didn't expect that I'd use all of those functions this much. Customer support is awesome too, always provides an answer promptly with a lot of kindness.

Clair America
United States
4 months using the app
December 3, 2021

So far I am loving this app. The customer service is very efficient and supportive. Rosy was incredibly helpful, patient and professional. I am happy with the outcome.

Marsha's Chic Boutique
United States
4 months using the app