Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

April 22, 2022

The customer service is absolutely amazing! Rosy went above and beyond for me. She not only answered all of my questions in a clear, easy-to-understand way, she also gave me advice to improve my store. And she didn't just tell me what to do, she did it all for me (with my permission of course). Best customer service experience I've had. Thank you Rosy!

Hayley Carey
Australia
4 months using the app
January 25, 2021

I used this app to create more engagement to my store. The chat help lady was so helpful. Her name was Pauline. if it wasn't for her I would've been so lost.

MagnoliaPalace
United States
4 months using the app
February 9, 2022

This app is awesome for email marketing! Not only is it easy to use, but customer support is stellar whenever I had an issue. Jessica and her team are amazing with getting me all the help I needed. It's actually quite surprising how fast and how much they were able to help me. I'm so grateful I decided to download this app!

Laurine's
United States
4 months using the app
January 3, 2021

I like the graphics as well as the customization options. So far, it's a great fit for me. Looking forward to great results.

The Lily and The Hummingbird
United States
4 months using the app
November 11, 2021

You'd seriously be amazed by the ammount of stuff you can do with this app- especially for free. And the customer service is absolutely amazing to work with. Shout out to Trish @one. Seriously a must-have for new e-commerce users.

Brazelets of Scandinavia
Sweden
4 months using the app
October 9, 2022

Easy to use, fast and helpful customer service team, lots to customize. Great app! Thankyou!!!!!!!!!

HEIM AND BODY
Australia
4 months using the app
September 14, 2022

I had created a pop-up campaign and I had a few troubles with custom coding. But their tech support is really helpful and professional. I highly recommend this app to anybody that would give it a try.

Ease Crib
United States
4 months using the app
August 19, 2022

10 stars to ONE, very helpful team especially Natalia, thank you very match for helping me how to setup my email.

leBeuty
United Kingdom
4 months using the app
January 17, 2023

So far I am using this apps for months and I really enjoy using it! It helps my website grows a lot of customers with the pop ups features. Furthermore, the templates for the pop ups are so pretty and it can easily attracts people to stay at my website for a little while :) The customer service from ONE is so friendly and helpful too. LOVE!!

Gorgeoustyles
Malaysia
4 months using the app
April 26, 2022

Natalie was so helpful. She really make the process so easy. I hope I get her again if I run into any other issues.

Contents Hair Care
United States
4 months using the app