Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 7, 2022

Very good customer service team, very responsive, professional in answering questions, and able to help me solve problems.

hardtopgazebo
United States
4 months using the app
November 12, 2020

This application is perfect to create the suscribers newsletter disccount. It is possible to apply time to use the coupon.

By-Lú Shop
Spain
4 months using the app
July 13, 2022

We installed this app and the pop up wheel instantly increased our Conversion! Anything and everything helps! We needed some help with a few noob things and the support was extremely responsive and even advised us some recommendations for our Pop ups!

Alpherior Keys
United States
4 months using the app
October 26, 2022

This app is the best multi marketing tool I have tried many, they are flexible, fun and not expensive. It has many features and client service is the best. I fully recommend ONE.

barcelonetamarket
United States
4 months using the app
February 9, 2023

Absolutely incredible customer service. They are always there to help with immediate advice. Nothing is too hard. Particular shout outs to Naomi and Natalie. Thank you for your help. Would highly recommend.

The Style Providore
Australia
4 months using the app
September 24, 2022

Amazing !! Is very difficult to find a free app with all these features. I'm using the app for email automation and newsletter popup. The app is very easy to use and there are a lot of customizable templates. The customer care is super fast and helpful. I can't find any system flaws !!

Prestige Home
Italy
4 months using the app
January 20, 2022

Hi, in the last three days, all of our computer devices cannot open this application, and the situation when I try to uninstall it and install it again is same as before. May I ask how to solve this problem?

UUNIQ
United States
4 months using the app
ONE replied January 20, 2022

Dear Merchant,

Sorry for the inconvenience, our system has a fraud detection system that monitors how many people and IP addresses are logging into your account. To prevent hacking we lock the account. I see you have several users that logged-in from different locations.

I have added your emails to our whitelist and unlocked your account. Mind trying now and messaging me on Live Chat @ https://one.store?

Cheers,
Ann

May 20, 2023

Sehr guter Support vom ONE-Team, sofort wurde mir geholfen alle Probleme zu lösen. Besonderer Dank geht an Maya!! Ich schätze es wirklich sehr, das mir so schnell geholfen wurde. Ich kann die App und den Support zu 100% weiterempfehlen. Danke

bauerfeld.bio
Germany
4 months using the app
June 16, 2021

Easy to set up and use. We mostly use for pop ups and emails but are looking to do SMS soon. Really affordable app for all the features it offers. Proof has amazing customer service and can help with anything you need in real time.

FeelGood Organic Superfoods
United States
4 months using the app
April 19, 2022

Great customer service, they help you with everything, they also do it for you! I recommend this app!

Shiniest Gifts
Romania
4 months using the app