Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

January 7, 2023

Great customer service! My store now has a nice addition to it and I'm excited for my customers to interact with my discount code on my website.

Welcoming House Goods
United States
3 months using the app
August 31, 2022

Great app, but even better Customer Support
The app itself is a great app. It's packed with countless features for even the free plan, but the most attractive part about the product wasn't the app but the stellar customer service blew me away. On just a free plan, the customer service I was given was amazing. Jessica was incredibly kind, responsive and helpful, fixing my issues quickly and even providing me with helpful advice that I didn't ask for. Usually, I don't leave reviews but the customer service alone made me write a review.

Amkawaii
United Kingdom
3 months using the app
December 17, 2022

I love this app and how it integrates with Shopify email. It makes it easy to work between both platforms and less need for other apps. Easy to set up, and the support team is very helpful.

Topped Cakes
United States
3 months using the app
June 30, 2022

I am thrilled with this app and the support from Maya. I tried a lot of different pop-up apps and this is the only one that had all the features I was looking for - namely, integration with shopify inbox. I was able to easily create a beautiful email sign-up form and a follow-up email to send to the new subscribers. I had a question and Maya helped me right away, then she offered to review my pop-ups and gave me some incredible feedback. Her professional feedback really improved the overall user experience (and I'm not a beginner at this stuff). I'm excited to tour the rest of the features and feel confident that I will receive excellent service whenever I need it. Highly recommend and big thanks to Maya for her support!

leehouse.co
United States
3 months using the app
June 28, 2022

Really great support, Emily helped out creating a ticket to get Estonian language into the system. Fast responses and accurate. Thank you.

Koduloomad
Estonia
3 months using the app
December 24, 2021

I like this app. It gives confident to the customers. There are lots of campaigns like spinning wheels, Pop Ups. Amazing! Thank you One

thehomebots
Finland
3 months using the app
Edited February 24, 2023

The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!

Romping Comics
United States
3 months using the app
December 22, 2021

The customer service is super! They really help you to solve the problems and the app is very nice. Easy to use!

FAYYIA
Italy
3 months using the app
March 8, 2022

Ottima app e un supporto velocissimo e molto competente. Sicuramente da avere tra le vostre app di marketing.

Barbara's Farm
Italy
3 months using the app
May 7, 2023

Great app. I have been using it since I started my site and do not regret it. Customer support is always ready to help and available! Rissa provided great service by allowing me to find features that will greatly improve my store.

Traytor
United States
3 months using the app