Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
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The best customer service! super fast response. Also the app is really cool. You have a lot of free features.
I just got this app, Samantha in customer service is amazing! Be sure when you want to set this up that you have alot of time to figure it out though!
Great customer service. Great app. Happy with it all thank you. Very good bunch of campaigns built in.
So far so good and the customer service team are SO helpful !! I have so far used the spinny wheel and it has worked wonders. on to the emails !
Great App with awesome customer service and plenty of ad options! Definitely would recommend using!...
Ho appena scaricato questa app e subito chiesto assistenza FANTASTICI! Tutto ciò che desideravo Ora manca solo riuscire a impostare tutto e provarla effettivamente
Ma 5 stelle all'assistenza! rapidi nel rispondere e super efficienti Grazie mille per il supporto
Very easy to use application that has an excellent free option for getting started on your new business. The easy to access help chat section is readily available with speedy replies! I would recommend this app to everyone.
I installed this app and before I could ask for help, they wanted to help! Rosy was fantastic and helped me set up a few things I got stuck with. There is a slight learning curve, but once you go through all the settings, it's very user-friendly. Rosy even configured a custom pop-up for me. I'm 100% satisfied with this app.
find the app confusing and hard to use, hard to navigate and understand where I am supposed to go next or what to do
Dear Merchant,
I am Ann, Customer Experience Manager at ONE app. Deeply sorry you had a frustrating experience navigating our app. If you reach us through our nearly 24/7 live chat or email at "support@one.store" we can help you get setup and we can even do a 1-on-1 onboarding call.
Lastly, if there's something specific you wanted to achieve with our app we can send you a video recording walk through or set it up for you.
We are always improving our user interface. Love to get more of your feedback to make improvements.
Looking forward to working with you as you launch your new Shopify store.
Cheers,
Ann
Really simple, with complex options, really helpful staff that will help you organise anything you are having issues with within minutes! Highly Recommend it!