Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

September 23, 2021

Absolutely amazing customer service. No matter the time, I was able to get help, and they walked me through every step of setting up my campaigns with the utmost patience. I love the app. It's easy to use and have wonderful features. Looking forward to using this app for many many years.

Forked Again
United States
3 months using the app
June 16, 2022

Great app with many features for FREE. The support is amazing, they answered my questions and helped me fix things right away. Highly recommend!

Brave Little Lamb
United States
3 months using the app
May 23, 2022

Rosy was very helpful and answered all of my questions. Went above and beyond! I highly recommend ONE.

Golden Jewels
United States
3 months using the app
December 9, 2021

Incredibly helpful support and wickedly useful app. I've had my conversions lifted heavily after using their services. Would recommend!

Outrun Collectibles
Canada
3 months using the app
May 24, 2022

It's really helpful and so so convenient! Easily set beautiful campains by myself. Best customer service!

CGSULIT
China
3 months using the app
July 12, 2023

Not bad. There are many things put together that you can use, you can always find what you need. Good app.

Lisa Homemade
Japan
3 months using the app
December 1, 2022

It is my first day using the app and I have to say I am amazed at the great costumer service. The lady on the live chat helped me with literally everything. From the onboarding process to set up and fix every minimal detail! I'm glad I switch to them <3

Lunee Home
United States
3 months using the app
December 9, 2019

Even on the free plan, I get great assistance and quick response on any question I have. Perfect for social proof.

MOTIVANDO.CO
Ecuador
3 months using the app
September 23, 2020

I had a misunderstanding and they were instantly helpful. I was very satisfied. Thank you. In addition, the directions are very clear I would definitely recommend.

NewA Marketing
United States
3 months using the app
October 26, 2022

I love how easy it was to get things set up. Plus the customer service I received from Natalie was incredible. She helped me set apps up and even helped me customize some of the apps. She could have easily pointed me to a tutorial or guide but instead helped me set things up step by step. I'm excited to see what all I can do with the ONE Apps.

Shop Jackie Jean
United States
3 months using the app