Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

October 14, 2022

One has really good features for any Shopify User with an Always Supported team that has really great efforts for users on ONE. I will Happily recommend the ONE App.

Shay Store
United States
3 months using the app
May 16, 2022

App works very good. Clear set-up process and great customer service. It was free to sign-up. Straight forward interface. great results

uppybags
United Kingdom
3 months using the app
October 20, 2022

Set up a certain campaign with the help of the brilliant Lou. Lou helped me from start to finish, and was very warm, patient and hard working.
Excellent service and I wish to continue working with Lou in the future ^-^

Foot Folder
United Kingdom
3 months using the app
March 27, 2023

The team at one is simply amazing. Rissa has been helping me get ready for my upcoming Launch in May. I'm so thankful for the great support and assist they've provided me. 10/10

LaJan Club
United States
3 months using the app
April 21, 2022

The customer support is fantastic! Would recommend using the app and team. You will not be disappointed.

UsedGolfExpress
United States
3 months using the app
May 7, 2021

Wonderful app, which works! With amazing support staff, I really couldn't wish for better customer service!

Interior Boulevard
United Arab Emirates
3 months using the app
November 5, 2022

So far I'm really satisfied with the app ONE. I've only done email automations, but the customer support for that was great already. Excited to see what else ONE can do.

Terra Mockups
Netherlands
3 months using the app
February 9, 2021

App is certainly great , and has Best Value to Money. Good Chat Support . All basic needed popups for Marketing Campaigns all available. This App is certainly Recomended

The Food Folks
India
3 months using the app
February 28, 2023

Would definitely recommend this app, the agent was particularly very helpful and kind. They provide everything i need for free and without bombarding me with offers trying to get me to upgrade, great experience so far!

Sleekwear
United Kingdom
3 months using the app
January 4, 2021

J'ai utilisé cette application hier pour créer une roue de remise. Premièrement : TOP ! Très intuitif, pas besoin d'être un génie pour concevoir une roue graphiquement utile. Deuxièmement : un SAV vraiment génial. On parle souvent de l'effet "Waouh" d'Amazon. On est à ce niveau là. Concrètement, il était tard dans la soirée et Alice m'a répondu en 2min top chrono. Très efficace, compréhensive et gentille, elle m'a donné plus d'info que j'avais demandé. Je recommande sincèrement l'utilisation de cette application (sachant qu'elle offre plus de service gratuitement que bien d'autre application)

Masque Nuit et Sommeil
France
3 months using the app