Reviews (2,501)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.
Refine
-
By rating
I encountered some issues with SMS part and the customer service representative is so helpful and patient. Thanks so much. This app is also easy to use. I will recommend this to our friends with shopify business.
I needed help setting up my domain connection and their support team guided me through it for over an hour. Great app and great people!
I used this app to help me with SMS and email marketing. The app works really well and the customer service they provide is immaculate.
J'aime cette application on peut faire beaucoup de chose intéressantes et le service de chat en cas de problème est très efficace!
J'ai utilisé cette application pour créer un courriel d'automatisation suite à l'abonnement à une infolettre, j'ai pu la personnalisé je suis très contente, on peut faire tellement de choses et surtout de pouvoir les personnaliser, c'est super. Et surtout merci pour votre support rapide, je suis très satisfaite des résultats.
Excellente app ! Service client au top et ultra réactif qui a solutionné mon problème en quelque minutes . je recommande !
Be prepared for a massive price increase when you install the app. The prices shown here are ONLY if you have 50 or less customers.
We regret to hear about your dissatisfaction with the pricing structure. We aim for transparency and it's unfortunate that Shopify App pricing section has a limited template.
The initial pricing is indeed for up to 50 customers, as mentioned in our pricing section. For larger customer bases, we offer different plans to accommodate various needs.
Please reach out to our customer service team directly at support@one.store or me at ann@one.store, we'd be more than willing to discuss your specific requirements and help find a plan that suits your needs.
Thank you for your feedback.
Cheers,
Ann
For the time being my experience has been amazing. I'm new in e-commerce and had installed a bunch of APPs for e-mail marketing and increase conversion. With ONE app I can do everything I need in a easy way.
I've had the need to contact the live chat 2 times to help me solve 2 small dificulties and the response was fast and clear.
What amazes me even more is the fact that with such app and such support the app has a pretty damn good free plan. with everything I need to start my store. Amazing
Originally I did have a problem with the configuration with MailChimp. But Ann from support was able to fix the problem right away. Now our business can automate the email marketing process, thanks to Ann.
The free plan is applicable if you have less than 1000 unique monthly visitors. So if you're just starting out, experiment with this app.
Really good support and fast service, really great communication and great app overall. you should get this one and stop looking for another!!