Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

September 16, 2022

I love this app!! Lou is so kind and patient that I can not find a word to describe how much Lou helped me, this app helped me to get my first order. I love this APP, thank you so much for bring this app to me, it has the best customer service in the world!

Hug Fluffy Customize
Canada
About 2 months using the app
November 30, 2020

I was assisted by extremely helpful and knowledgeable support agent, Kate. Friendly and professional, and not pushy or intrusive, she was on hand to help with any questions I had. Having someone to check your homework immediately was really useful. It looks great on www.rohorafiki.com (5 stars!).

ROHO RAFIKI® LIMITED
United Kingdom
About 2 months using the app
January 7, 2021

Customer serice is AMAZING. Pauline quickly responded and is super nice. I totally recommend this app!!

Glossylipsbyauroiya
United States
About 2 months using the app
March 19, 2023

Noelia answered to all my questions and made it easy to follow and understand. I am a new ONE app user however I am happy with the customer support received and will keep using it. Thanks.

Andina Tea
Australia
About 2 months using the app
April 13, 2021

I went on to the app to set up a small campaign pop up. The support team was absolutely brilliant and figured out all the steps for us to customise the pop up to our specific needs in just 20 minutes. Really helpful and highly recommended!!

BESONNEN
Germany
About 2 months using the app
August 10, 2022

This app is everything! Very easy to setup! Samantha, the customer service rep is awesome! I love this app!

Clothedinvision
United States
About 2 months using the app
January 5, 2020

Ótimo app, suporte foi muito rápido comigo, estava á vários dias procurando um APP como este. Atendeu bem a minha necessidade. RECOMENDO

Oshi Comprei
Brazil
About 2 months using the app
February 14, 2022

Un servicio de excelencia!!! Te ayudan con todas las aplicaciones que tengas dudas. Recomendado 100%!!!

Style Pretty By SU
United States
About 2 months using the app
May 12, 2022

I love this App, there are so many options and features and the customer service is amazing. Trish and Emily helped me a lot. Thank you.

THE HAPPY PALM
Germany
About 1 month using the app
June 16, 2022

This is a very good app! The features are great, the customer support is very helpful. Natalie is very nice and very helpful. I really appreciate the quick response.

LUXNGIFT
Indonesia
About 1 month using the app