Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

Edited September 10, 2022

Nice app, but hard to believe that it's free completly. Why? I am afraid that one day they will say "it cost 500$". Can you explain this? What if I will send 30K letters per month? Per day?

Wear Me
Ukraine
About 1 month using the app
ONE replied September 10, 2022

Thanks for the compliment! Great job on design your pop up with the teaser trigger.

ONE app is currently completely free for you. There are hundreds of free email apps you can find on Shopify and dozens of paid apps that charge you a lot for just one feature. You might end up paying thousands of dollars per month for dozens of apps, not to mention the time it takes to manage them.

We are focused on building the best All-in-One app on Shopify.

Half our team is in Ukraine. Incredible people that have helped us build ONE and keep the app free for so long for so many merchants during the Covid Pandemic, Ukraine War & Global Financial Recession.

I love to hear more of your feedback! Feel free to message our 24/7 Live Chat Customer Support team or book a video call with our Customer Success team here:

https://one.store/vip

Cheers,
Ann

March 7, 2022

Rosy helped our store set up various marketing apps and went above and beyond by suggesting ways to make our store perform better.

VIBE2K
Canada
About 1 month using the app
September 15, 2019

BEST CUSTOMER SERVICE BY FAR ! respond to your inquiries in seconds
would recommend it to everyone

PARCEL CASES
United States
About 1 month using the app
August 3, 2021

I haven't fully utilized this App yet, but I am very impressed with its Support team. They are knowledgable, professional and very helpful. Look forward to its new features to meet my need.

The Big Sports
United States
About 1 month using the app
July 31, 2022

とてもいいサービスです。チャットでのコミュニケーションがスムーズで分からないことも親切に教えてくれました。また、機能が充実しており、効果的なポップアップを簡単に作れます。日本語対応はしていませんが、簡単な英語がわかれば普通に利用できます。

hina cosmetics (ヒナコスメティックス)
Japan
About 1 month using the app
November 14, 2021

Customer service is the best and very helpful to the fullest extinct. The app service is probably the best if not the best for targeting and gaining customers' trust. This well reccomened.

ShopNDiversify
United States
About 1 month using the app
October 6, 2021

I really like the support from ONE+ and also they give me some extra suggestions for my campaigns which is really help full for me.

TrueSilver
India
About 1 month using the app
November 2, 2019

This app does a lot even in the free plan...highly recommended. Thanks guys! The lack of anything but 5* reviews is a good sign you're doing it right!!

UrbanDruid
United Kingdom
About 1 month using the app
June 24, 2022

Most helpful support team in the whole world, thank you Rosy you made everything super easy! :)
Looking forward to seeing new sales from the pop up you made for me.

Cute AF Pets
Australia
About 1 month using the app
November 22, 2021

Great app for automations......................................................................................................................................................................................................................

Levitate
India
About 1 month using the app