Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

January 24, 2022

This app is very great and the service is by far the best with 24/7 expert support.
I highly recommend this no doubts!
5+++++ stars

Myhairvitamins
Sweden
30 days using the app
February 22, 2021

Une bonne application avec un service client réactif à toutes demandes. Je recommande l'application Proof Factor.

Prettyy
Switzerland
30 days using the app
January 13, 2022

Good customer service! It is a strong app for marketing. It helps me with accurate marketing. I was happy with all the features, but the customer service helped me a lot.

Ikatey
China
30 days using the app
Edited November 1, 2021

Friendly and excellent customer service. I was helped quickly and got to play a game while I waited. Trish helped with everything and waited while I completed the tasks required to add my sending email. Also, gave advice on how to send product reviews. Thank you so much!!! I love this service and this was my first day using them. Amazing first contact.

HABITS Tarot
United States
30 days using the app
April 19, 2022

I am just starting my business and it can get confusing. The customer support is amazing and went above and beyond to help me get everything set up correctly. I highly recommend giving them a try if you are looking for a marketing app!

Bee's Bags & Collectables LLC
United States
30 days using the app
August 6, 2019

I shopped around and tried different Social Proof pop ups and recent sales plugins, but I wasn’t satisfied with any of them…until I found Proof Factor. Proof Factor is very simple to install and the UI on their web app is even simpler. I personally love their design and how straight forward everything is. The customer service from their support team is very friendly and accommodating. I’m planning on increasing my conversions even more using this plugin.

stilyo
United States
30 days using the app
September 22, 2020

This app is all we were looking for and finally found it. The support team is ready to help you and in a very understandable manner. Thank you Clus! and keep up the good work!

Naturaltrades
Colombia
30 days using the app
December 13, 2022

Very useful app with a lot of opportunities and very helpful and fast help from the support team! Highly recommend!

Cosmonity ®
Poland
29 days using the app
February 18, 2022

I tried the app and it works amazing! it has such detailed use-cases of the pop-ups which really amazed me!

The Beautyline
India
29 days using the app
November 2, 2022

A+ customer service! the best Her recommendation was so helpful, and it goes to show how amazing this team is. Also, love how easy it is to use every part of the app...

Electroplanets
United Kingdom
29 days using the app