Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

December 21, 2021

Migrating in from another email marketing service. I'm happy I finally found the ONE. My experience with customer service was amazing!! Shout out to Rosy!! ONE has so much to offer and I definitely recommend them. I can't wait to use everything that they have to offer.

The Lavish Code
United States
About 1 month using the app
May 26, 2022

Great app, great customer service when you need help! Thanks a lot! Looking forward creating more pop-ups with One.

Woofs & Co
Belgium
About 1 month using the app
October 2, 2022

This is one amazing app, all in one, and the customer service is beyond your imagination.
the setup is very simple

Trendzeno
Egypt
About 1 month using the app
September 7, 2022

Amazing customer support! Rosy helped me set up my abandon cart emails as well as other helpful tips. I would recommend!

Vronti EV Accessories
United States
About 1 month using the app
June 21, 2022

Great app, easy to use and customise, customer support is great too! can't wait for them to develop more features:)

Mama Rentals
Australia
About 1 month using the app
November 12, 2021

Patricia from one has been helping me ever since i joined, really friendly and helpful, helped me set up and talked me through it, made it very simple for me , Really efficient, Really recommend her! thanks so much 5 stars!

Ladies London
United Kingdom
About 1 month using the app
December 4, 2023

Just had an amazing experience with Patricia with One. Talk about professionalism. patience and knowledge. She is a rock star! Diagnosed the problem and resolved it all. Most importantly, she did it being able to decipher my primitive grunts about the issues I was having! Give her a raise. That's the kind of service every store owner looks for when trying to get things right. 5 Star service! Thanks Patricia!!!

DaniBlade
United States
About 1 month using the app
November 24, 2021

So many features and pre built templates this is a one stop shop for all marketing needs. Great customer support!

Bearded Pleasures
United States
About 1 month using the app
September 16, 2020

The pops up settings are really satisfying and the customer service even more, they're quite fast at answering and help you find solutions. 100% recommend :)

La petite robe rose
Canada
About 1 month using the app
December 9, 2020

Prompt and knowledgable customer and technical support. Immediate assistance on issues addressed clearly.

Awakened Heart and Mind
United States
About 1 month using the app