Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

October 23, 2021

Write for free, install the app and then find out that there are all paid plans.
Write them already in the shopify tab.

Ordi.to Accessori
Italy
11 months using the app
ONE replied October 23, 2021

Dear Merchant,

I am Ann, Customer Experience Manager at ONE+ Pop Ups, SMS & Email Marketing Shopify App. Looks like you have been using our app for over 1 year (since June 2020) and collected over 1,800 email subscribers. Amazing!

We noticed one of your team members left us a 1-star review about not being able to use the app for free. I think this might have been a miscommunication or mistake when quickly uninstalling/re-installing our app.

We offer a Free Forever plan. If there's any limitation on your plan, I am happy to help you over live chat or email at "ann@one.store"

Please let me know how I can help with the use of our app. You have been a long time user of our app and we want to do everything to ensure you are happy and the app is cost effective for you.

Cheers,
Ann

June 28, 2021

Passei o meu dia todo tentando achar um app e finalmente achei esse . Incrível ! Fácil uso , excelente visual . Assim que tiver regularidade de compras pretendo adicionar um plano . Parabéns para toda a equipe do app .

Houppy Store
Brazil
11 days using the app
October 24, 2021

I am just setting up with my online business and integrating apps etc. Rosy has been so supportive and helpful in answering my questions and getting me started with email marketing and how to use this app. Highly recommend if you are looking for great customer service

sageandsoleil
Australia
10 days using the app
March 1, 2022

Awesome app and customer service!! Support even checked my pop up and gave me some tips when I finished setting up.

Kype Gear
Canada
10 days using the app
October 5, 2022

Excelente atención y buena relación con el departamento de soporte, funciona muy bien en la tienda, espero que podamos seguir siempre contando con este gran servicio.

AMUETTI
Mexico
10 days using the app
June 24, 2023

Terrible app, absolutely useless. Their e-mail hosting provider is not working and support is speaking with you as if it's your fault. Use other e-mail newsletter providers, this is an absolute waste of time and support is clueless.

WILN.com
United Kingdom
10 months using the app
February 9, 2021

This app has been great so far, easy to use with the step-by-step wizard and when I ran into an issue, their in-browser support was right there to help me even to the point of editing some CSS for the desired result. Support like that is hard to come by. I would highly recommend this app for their support alone.

Graze Local
Canada
10 days using the app
October 28, 2022

This free app is great and it also have many features.And the technical service was so helpful.If you need a pop-up and email markting,you can try it.

WELENY
United States
10 days using the app
December 4, 2022

i use this app to help me n its so nice n helpful , i advice everyone in this site to use it its so nice

Fishing gear suplies
Jordan
10 days using the app
January 2, 2020

Enea is the best! this app is really good and there is always someone there to help you! Shoutout to enea for being a real one!

Cupid's Gift Shop
United States
10 days using the app