Reviews (2,500)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 10, 2021

I needed an email subscribe pop up that wasn't just stock imagery and fonts. The team helped me fully customize my email subscribe pop up. Definitely recommend!

Marvin Ruby
United States
About 2 years using the app
November 15, 2021

I used this app in my two stores and works really well. So easy to setup and many free options are available, even more than enough for small business.
Customer support was awesome.
This is one of the best app I have ever used.
Highly recommended.

Urban Chase
New Zealand
About 2 years using the app
November 23, 2021

omg I can't stress enough how much I love this app! I was having some issues setting up my spin the wheel feature and also sending SMS messages and so I decided to reach out to their team and was met with great assistance from ROSY. She was very thorough and very dedicated. you can only dream of customer service such as these.

Shamzcloset
United States
About 2 years using the app
January 24, 2022

the one app is perfect, it's a very useful marketing tool that helps me serve my clients better. At the same time, the staff of the one is also very professional and rosy gave me very good advice. I am willing to recommend this product to more people.

linkdolls
China
About 2 years using the app
May 31, 2021

I love this app. It's great for many different reasons. And the customer service is absolutely amazing!!! 5 stars!

Rich Pinups
United States
About 2 years using the app
August 13, 2022

I just installed this today to create some pop-up opt-ins with a buy a product get a free gift as the read, and Naomi from ONE was super helpful; she helped me for hours and even wrote some custom code for me. I am really happy with the customer service. ONE should give Naomi a huge pay rise, she was the best tech support person I've had in 20 years!

restituo
New Zealand
About 2 years using the app
March 4, 2022

Great customer service and I love that this app is almost a one-stop shop for everything your store needs to be successful.

TRUE Envious Boutique
United States
About 2 years using the app
August 11, 2021

Great service. Very quick to communicate, clear and concise instructions to understand. Thanks for the help!

Animaye US
United States
About 2 years using the app
July 6, 2021

Amazing customer support 100%, they will never leave until you finished your campaign. Erica your the best

B.ALFRED
United States
About 2 years using the app
August 31, 2021

I installed this app because of its good rating. After installing the app, they provided me the best support, thank Trish.

AimerLeBio
Malaysia
About 2 years using the app