Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.
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When I had to submit my work after the holidays, they spent a lot of time helping me, even though they were on vacation.
Thanks to them, it looks like we will be able to produce a finished product that meets our requirements. My heartfelt thanks!
The application was very well done and achieved most of the desired functions. I am sure the functionality will be improved in the future.
The app is easy to use and you can do many things with the free plan. But it is better to upgrade to get access to more features when you have more visitors and customers. The customer service is just amazing and helpful. They help everybody, free or paid plan. Today I got Nathalie on the chat. Not only she gave an answer to my question, she also checked my settings and made some suggestions. But the best of all, she offered me 250 sms credit for Free. Highly recommended!
Needed some help with email subscription pop ups. I wanted some specific customisations and Patricia was so helpful, sorting custom fixes for me so quickly! Very impressed with the service, very refreshing! Really happy to have added this app to my Shopify store :)
Great service and product. Quick chat service. I'd recommend them to anyone who needs to set up SMS or email automation.
Really Helped me with setting up a pop-up window for my shop, found it relatively simple to setup and when I had some problems with customizing the design to fit my shop, Kate from the ONE team was super nice, responsive and helpful.
I am currently only using the reward-popup feature but will definitely explore the other (many) options in the app.
After about two weeks of use - highly recommended :)
I love love love everything about this app! customer service is always so fast, product works well, easy to setup, and it increased my shop's sales dramatically!! thank you!!
Easy to use app. I used it for subscription coupon code, but it has more options. Quick service. All recommendations.
Kate from the support team walk me through every step of the setup, and now are rock n rolling.... Incredible system and service.
Customer service is really top notch! Any time I need something they respond promptly with whatever is needed!
Fast Customer Service! Trish knew exactly what I wanted!She was very kind and eager to help me!5 stars