Reviews (2,493)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive and user-friendly platform that enhances email and SMS marketing strategies. It is praised for its cost-effectiveness, making it suitable for startups and businesses aiming to optimize their marketing budgets. Key features like customizable templates, pop-up creation, and abandoned cart recovery are noted for effectively boosting customer engagement and sales. The app is easy to use for beginners and offers seamless integration across various channels. Customer support, with team members like Rissa, Jane, and Maya, is highlighted for being responsive and helpful. Merchants have reported a good return on investment, especially noting the revenue generated from campaigns that justify the cost of premium plans.

June 18, 2022

Maya was amazingly helpful in setting up my pop up, guiding me to complete the steps and tasks necessary. The end result was beautiful! I highly recommend!

Purrrfectly Holistic
United States
About 3 hours using the app
February 3, 2022

The team was super helpful in helping me link my domain and walking through creating my first template. The app has more than enough features for your different email marketing needs.

Lash Rituals
Australia
About 3 hours using the app
January 24, 2023

Great customer service!
Rissa was incredibly helful! The app looks very user friendly and everything is going smoothly. Thank you so much!

Limitless Decor
Canada
About 3 hours using the app
February 3, 2022

Samantha provided me with excellent customer support, talking me through how to fix my problem clearly and successfully!

Biroix
New Zealand
About 3 hours using the app
February 20, 2021

The customer service rep was immediately accessible and extremely helpful. I can't wait to see how the app increases customer loyalty and experience on my site!

Tillage Clothing Company
United States
About 3 hours using the app
January 31, 2022

I am just about searching a pop-up marketing tools. I eventually choose this apps that it has some tools for making campaign in some special festival. The technical support is very helpful. Now I got my first pop-up campaign.

Goshi Sports
Hong Kong SAR
About 3 hours using the app
December 26, 2021

Excellent customer service, Rosy is very nice, I really enjoy using this app, if you have hesitation opening online store, I highly recommend Shopify.

Dolli Pole Wear
United States
About 3 hours using the app
August 13, 2022

I just installed this today to create some pop-up opt-ins with a buy a product get a free gift as the read, and Naomi from ONE was super helpful; she helped me for hours and even wrote some custom code for me. I am really happy with the customer service. ONE should give Naomi a huge pay rise, she was the best tech support person I've had in 20 years!

restituo
New Zealand
About 3 hours using the app
November 29, 2020

Just started using the app for shopify, its pretty easy to use, had a few difficulties but kate the pop up assistant was brilliant helped me a lot. makes everything a lot less stressful when you have some help by your side!

Empire Activewear
United Kingdom
About 3 hours using the app
November 22, 2022

Great app and great customer services. Help you with a smile and quick to respond and sort out your needs. Thanks Rissa

Artzy Shack
United States
About 3 hours using the app