Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, diverse functionality, and affordability. They value its features such as pop-ups, email and SMS marketing, upsell options, and customization capabilities. Merchants report increased sales and conversions, and seamless Shopify integration. The app's ability to recover abandoned carts, engage customers, and provide analytics is also praised. The customer support team is often commended for their responsiveness and expertise. Merchants find the app efficient, time-saving, and offering good value, especially for beginners and small businesses.

April 7, 2023

Jessica helped us to create our first campaign really quickly. Efficient and kind, so perfect contact :)

Fête Impériale
France
About 2 hours using the app
September 20, 2022

Naomi was a great help, very friendly, encouraging, not pushy, but polite and knowledgeable! Helped me as I needed and did not rush me at all. Easy setup so far, but if you need help they are right there to assist! I only started with basic welcome email pop up and cart abandonment email.

Pure Boundless7 Freedom
United States
About 2 hours using the app
June 19, 2022

Very easy to use and great customer service, I love using it! and expect more new features,Highly recommended

Sassygirl baby clothes wholesale store
United States
About 2 hours using the app
March 15, 2023

ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.

Marieanne
Japan
About 2 hours using the app
October 6, 2022

First time using the app and the Customer Service was amazing! Fast and accurate. Highly recommended

MercaViva Medellín
Colombia
About 2 hours using the app
November 19, 2022

I've used this app for 6+ months and recently added it to a 2nd store. I had a question about having two accounts and Maya, the representative, answered my questions, channeled my suggestion to the right place, and then followed up with other suggestions to help what I was trying to accomplish. Great chat! Great service!

His Love Leads
United States
About 2 hours using the app
March 11, 2022

I havent seen customer service with such attention, I like it and its a great partnership. I am looking forward to working with you for sure. Awesome help, guidance and clarity.

Neon Control
United States
About 2 hours using the app
May 27, 2022

Officially my favorite business app. I made a Memorial Day pop up for my boutique and it was clearly my first time. Fola helped with the chat support and seriously, I have NEVER had better customer service in my life!! Fola gave me pointers every step of the way, and when I couldn't figure something out, she was digging deep to find my problem with me. Everything looks perfect now, and I am super happy. 100 out of ten stars.

Gracious Heart Boutique
United States
About 2 hours using the app
March 31, 2023

Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!

CurlyCutiesClothing
United States
About 2 hours using the app
November 15, 2022

Super la atención al cliente, efectivos y rápidos para solucionarme las dificultades!!! GRACIASSSSSSS ONEEEEEE

esencialpijamas
Colombia
About 2 hours using the app