ONE AI, Pop Ups, SMS Marketing , 2,489 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, diverse functionality, and affordability. They value its features such as pop-ups, email and SMS marketing, upsell options, and customization capabilities. Merchants report increased sales and conversions, and seamless Shopify integration. The app's ability to recover abandoned carts, engage customers, and provide analytics is also praised. The customer support team is often commended for their responsiveness and expertise. Merchants find the app efficient, time-saving, and offering good value, especially for beginners and small businesses.
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Jessica helped us to create our first campaign really quickly. Efficient and kind, so perfect contact :)
Naomi was a great help, very friendly, encouraging, not pushy, but polite and knowledgeable! Helped me as I needed and did not rush me at all. Easy setup so far, but if you need help they are right there to assist! I only started with basic welcome email pop up and cart abandonment email.
Very easy to use and great customer service, I love using it! and expect more new features,Highly recommended
ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.
First time using the app and the Customer Service was amazing! Fast and accurate. Highly recommended
I've used this app for 6+ months and recently added it to a 2nd store. I had a question about having two accounts and Maya, the representative, answered my questions, channeled my suggestion to the right place, and then followed up with other suggestions to help what I was trying to accomplish. Great chat! Great service!
I havent seen customer service with such attention, I like it and its a great partnership. I am looking forward to working with you for sure. Awesome help, guidance and clarity.
Officially my favorite business app. I made a Memorial Day pop up for my boutique and it was clearly my first time. Fola helped with the chat support and seriously, I have NEVER had better customer service in my life!! Fola gave me pointers every step of the way, and when I couldn't figure something out, she was digging deep to find my problem with me. Everything looks perfect now, and I am super happy. 100 out of ten stars.
Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!
Super la atención al cliente, efectivos y rápidos para solucionarme las dificultades!!! GRACIASSSSSSS ONEEEEEE