Reviews (2,488)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, effective marketing features, and seamless Shopify integration. They highlight its ability to recover abandoned carts and upsell products, increasing sales and customer engagement. The app is also praised for its affordability and value, especially for beginners. Support is noted as responsive and helpful in guiding merchants through setup. The app's multi-language support and international usability are also positively mentioned.

June 21, 2022

I need the abandone cart email function. This is a very helpful application for me. There are many beautiful templates in it, and the language can also be edited by myself. The customer service Rosy is very helpful to me and guides me carefully. Help with the test, everything is perfect, thanks a lot

Alexis Reese
Japan
About 2 hours using the app
Edited January 4, 2021

Wonderful customer service by Pauline, she was awesome!!! The app was very easy to customize and integrate on my website.

JayJill Cosmetics
United States
About 1 hour using the app
December 4, 2022

Without a doubt the best service I've ever recieved... on any platform not just shopify... I coldn't be more pleasantly surprised.
Incredible.

Charles Krypell Store
United States
About 1 hour using the app
February 10, 2022

I just downloaded this app to add a pop up to my site and was a bit overwhelmed with all the options as there are so many! However Samantha on the live chat customer service was so helpful and talked me through everything and even checked it over for me before I made it live on the site to make sure everything was all good. Best customer service I've ever received for an app! I will definitely be using this app a lot and I can 100% recommend! Thank you!

AUSCENTIC
United Kingdom
About 1 hour using the app
February 16, 2022

i just downloaded this app after coming from Privy. I installed it purely based off of the reviews and so far it has not disappointed. The online support, Rosy, messaged me immediately to ensure that I did not require assistance. After creating my first pop-up, Rosy reviewed it and caught mistakes that I did not see. Rosy also added features to the welcome email that I would have never thought of as a new business owner that will ultimately heighten my conversion rates. I am very impressed so far.

More Than Skin, LLC
United States
About 1 hour using the app
August 11, 2022

Amazing customer service!! I was struggling a little bit to get the abandon cart emails set up but they helped me via online chat and got it sorted. Thanks so much for your help :)

DNA Distributors
Australia
About 1 hour using the app
November 26, 2022

I needed a Spin The Wheel app to replace my current one that wasn't working properly. ONE is great and the customer service is even better! They will assist through their onscreen chat the second you have an issue with anything, or if you need any type of customization. I haven't dived into the rest of the app, which I can already tell will replace numerous apps I already have. I am excited to look at all of the features and see what ONE has to offer!

Resynate
United States
About 1 hour using the app
April 29, 2022

Very good support service. They help you for everything. All the queries are able to solve. Their app is simple to use and really user friendly. Glad to know their team and apps. Thank you very much One support team.Natalie is really very friendly and helpful.

CRE8
Malaysia
About 1 hour using the app
December 14, 2022

Superb helpdesk team, especially Samantha! I was able to publish pop up announcement without a hassle.

thisthatsite.com
United States
About 1 hour using the app
January 26, 2023

Ottimo supporto veloce ed efficiente, qualsiasi problematica o dubbio viene risolto immediatamente, ottima integrazione con Shopify. App perfetta fa quello che promette di fare.

GIOCHI STELLARI
Switzerland
About 1 hour using the app