Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

June 19, 2022

Very easy to use and great customer service, I love using it! and expect more new features,Highly recommended

Sassygirl baby clothes wholesale store
United States
About 2 hours using the app
March 15, 2023

ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.

Marieanne
Japan
About 2 hours using the app
October 6, 2022

First time using the app and the Customer Service was amazing! Fast and accurate. Highly recommended

MercaViva Medellín
Colombia
About 2 hours using the app
November 19, 2022

I've used this app for 6+ months and recently added it to a 2nd store. I had a question about having two accounts and Maya, the representative, answered my questions, channeled my suggestion to the right place, and then followed up with other suggestions to help what I was trying to accomplish. Great chat! Great service!

His Love Leads
United States
About 2 hours using the app
November 15, 2022

Super la atención al cliente, efectivos y rápidos para solucionarme las dificultades!!! GRACIASSSSSSS ONEEEEEE

esencialpijamas
Colombia
About 2 hours using the app
March 31, 2023

Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!

CurlyCutiesClothing
United States
About 2 hours using the app
September 30, 2021

Great app, and the support team are super helpful! Kate was brilliant and straightaway offered to help setting up what I needed, and spent time making sure everything worked great. Highly recommended!

Spacemasks
United Kingdom
About 2 hours using the app
July 6, 2022

Really amazing!
It's amazing that this program is free.
You should definitely try it.
Especially the live support section works very well.

Station Street Store
Australia
About 2 hours using the app
April 21, 2022

I never usually write reviews, but I had such a great experience on here I had to share! Firstly, I am not great with technology of any kind. I created a make-shift Email Marketing Pop Up for my website and an agent called Samantha messaged me on the website's instant chat, and she helped me everything. She was able to send me screenshots, she actually went in and fixed little details that needed to be fixed for me and made sure everything was perfect and to how I wanted it! She was so friendly and helpful, I would 1000% use this app again because of her! Thank you so much again Samantha!

Moon + Mila
United States
About 2 hours using the app
January 15, 2020

Amazing customer service. The live chat helped me created my first op up in seconds. They answered all my questions and gave me advice in all my concerns. Highly recommended .

Vanessa Style Shop
United States
About 2 hours using the app