Reviews (2,483)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools that enhance customer engagement and increase sales. They praise the user-friendly interface, easy setup, and comprehensive features like customizable pop-ups, upsell options, and abandoned cart recovery. The responsive and knowledgeable customer service, even during peak times, and reasonable pricing for the extensive features offered, add significant value. The global support team is also appreciated for its ...

January 3, 2020

I have used their in-app chat, and the person who got me back was very helpful and answered my questions right away! So far, so good.

Acqualive - High Quality Alkaline Water Filters
United States
27 minutes using the app
February 7, 2022

Great and easy app. Customer service agent was super helpful and made the process enjoyable. Thanks Patricia!

Vivere Canada
Canada
13 minutes using the app
December 17, 2022

You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.

Lovely Body Products
Canada
9 minutes using the app
ONE replied December 19, 2022

Hi Sarah,

I see you were able to uninstall, nice work! Although a little hard to find in the Shopify Dashboard Install/Uninstall is controlled by Shopify. Apps are not given ...

April 23, 2021

Super easy to use and the support is amazing! It did not even take 5 minutes to get comfortable with the front end and the support reached out to me after one minute. Their response time is incredibly good!

Zeitwert Uhren
Germany
8 minutes using the app
May 2, 2022

Samantha is incredibly helpful, very professional, they helped me with the integration from start to finish, their app works very well.

ISSACOUTURE
Uruguay
7 minutes using the app
May 17, 2024

After downloading the app, I found that the price was completely different.

fr.xega
China
4 minutes using the app
April 7, 2024

The moment you install the app they require phone verification and send you to another saying your store is not qualified for the free plan. If it's not free, they should make it clear.

Caulí Beleza Natural
Brazil
4 minutes using the app
ONE replied December 25, 2024

Thank you for sharing your feedback and I would like to address your concerns regarding the Free plan.

The Shopify App listing clearly mentions that our free plan is only ...

February 17, 2021

Thank to alice of One Sales pop ups to have been nice and very helpful ! very nice support and apply, it's amazing.

MOTORECO
France
1 minute using the app
March 14, 2021

World-class customer service even to a non-paying customer! Thank you, Kate :) If you're wondering if you can have a Shopify backend and have pop-ups show up on a WordPress (or other) frontend, you can easily inject their code onto any page that you'd like the notifications to show up on. Just go to Help > Install Pixel and pick one of the code injection options.

Parents Are Human
United States
May 6, 2022

A great versatile app that has so many features and is easily customizable! & The customer service is unmatched.

tinalam
Canada