ONE AI, Pop Ups, SMS Marketing , 2,487 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, diverse functionality, and affordability. They value its features such as pop-ups, email and SMS marketing, upsell options, and customization capabilities. Merchants report increased sales and conversions, and seamless Shopify integration. The app's ability to recover abandoned carts, engage customers, and provide analytics is also praised. The customer support team is often commended for their responsiveness and expertise. Merchants find the app efficient, time-saving, and offering good value, especially for beginners and small businesses.
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This app provided me exactly what I needed. More than that, the support provided through the process was beyond comparison to anything I've ever received before. The rep walked me through and helped me troubleshoot with amazing ease. Thanks!
The support team is really helpful. In addition, the app is relatively easy to use. So far, I'm happy with this app.
Great and easy app. Customer service agent was super helpful and made the process enjoyable. Thanks Patricia!
Super easy to use and the support is amazing! It did not even take 5 minutes to get comfortable with the front end and the support reached out to me after one minute. Their response time is incredibly good!
Samantha is incredibly helpful, very professional, they helped me with the integration from start to finish, their app works very well.
Customer service tried to help after I was disappointed initially. I didn't download it back though but at least they followed up with me after.
Dear Merchant,
So sorry our customer support representative was not able to resolve the issue with the third-party domain provider. We had a more technical member of our team take a look and seems we found what was going wrong while you were copy and pasting the settings.
Do you mind replying to our email or jumping on a quick call with us? DNS records can be a little tricky to setup. We wish it could be done with one-click.
Looking forward to resolve the issue with you in the morning and making sure you didn't waste your time setting up the emails. Have a good evening!
Cheers,
Ann
The customer service is outstanding she walked me through everything i had no knowledge of any of this and she just made it so easy thanks jesse
TROP CHERS POUR LA FRANCE !!!! 0,20$ / SMS ............................................................
Dear merchant, we understand that cost is an important factor when considering an SMS marketing. We'd like to assure you that our pricing is set to cover the standard fees we pay to telephone carriers for international messages from a US-based phone number, including those to France.
We'd like to invite you to contact our customer support team via our 24/7 Live chat or me directly at ann@one.store to discuss potential discounts and tailor a pricing plan to suit your needs. We're here to help and ensure that our service meets your expectations.
Thank you for giving us the opportunity to address your concerns. We look forward to assisting you in finding a suitable solution.
Cheers,
Ann
Cher(e) commerçant(e), nous comprenons que le coût est un facteur important lors de la prise en compte d'un outil de marketing par SMS. Nous tenons à vous assurer que notre tarification est établie pour couvrir les frais standard que nous payons aux opérateurs téléphoniques pour les messages internationaux depuis un numéro de téléphone basé aux États-Unis, y compris ceux vers la France.
Nous vous invitons à contacter notre équipe d'assistance clientèle via notre chat en direct 24/7 ou à me contacter directement à ann@one.store pour discuter des remises potentielles et personnaliser un plan tarifaire adapté à vos besoins. Nous sommes là pour vous aider et nous assurer que notre service répond à vos attentes.
Merci de nous donner l'occasion de répondre à vos préoccupations. Nous sommes impatients de vous aider à trouver une solution adaptée.
Cordialement,
Ann
I used this app to create pop up ad on my website. The chat support was very helpful - Patricia was knowledgeable and walked me through each step so that I can do it on my own next time
Apenas tengo experiencia con shopify. Descargué esta aplicación y el soporte técnico es muy eficiente.