Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

August 1, 2022

Trish was amazing at resolving my issues. I needed quick solutions and that is exactly what I received. If I need any help in the future, I hope I get Trish!

Little Things LLC
United States
Almost 2 years using the app
October 20, 2022

So far we are using the app for sgn up pop up and to show social purchases. Works really well. I'm going to add upsell feature very shortly. Support especially by Rosy was excellent!!! I would just suggest for the upsell feature to be able to offer multiple products. Currently you can just choose one. But aside from that it's a great app.

Elie’s Bows
Canada
Almost 2 years using the app
April 28, 2022

I used the ONE app to take care of most of the marketing of 3 seperate apps. I would highly recommend this for shopify store owners. Thanks Hannah for the support today.

GALLERY FURNITURE
Australia
Almost 2 years using the app
September 27, 2021

Very helpful staff! Can't believe this is free but if you need to upgrade to paid it is the most afford Email Marketing app I have found thus far. More than 1/2 the price of their competitors. And unlike the other cheap marketing apps you don't have to worry about your emails being sent to the spam folder. Very impressive app!

Energy Wicks
United States
Almost 2 years using the app
November 29, 2022

I think it's a wonderful app! Yes, you can use it to do a lot of things, like email marketing of which they provide so many nice email templates for you to select. And I also want to mention their pop-ups like email selecting, oh I very like it since it's so fun! And btw, Rosy is very professional for resolving my problems. I will give five-star to this App!

4T7
United States
Almost 2 years using the app
June 25, 2022

Great App with all the features that you need. I am just using the free version, and it does a fantastic job for a small to medium size ecommerce like ours. Easy to use, but it takes some time to start extracting all the value of the App. It has really a lot of features and twists you can make. The support service is simply awesome. They respond rapidly, give you tips about how to improve conversions, etc. In summary, highly recommendable. If you are looking for a one shop app for marketing, this is a great choice.

Manjares de Pueblo
Spain
Almost 2 years using the app
September 16, 2021

I really liked this app, great service and always available quickly to solve my problems. There are several good options to use in our store. I recommend

Holland Shop
Brazil
Almost 2 years using the app
May 25, 2022

This App help me a lot. First choice for EDM. I have amazing customer service with Rosy. Really worthy to try this App.

Uglamwig
China
Almost 2 years using the app
October 11, 2021

There is no need to download individual apps as this app has many apps all in ONE. Customer service is outstanding. Extremely efficient and goes the extra mile to resolve all the issues. I highly recommend.

BeLuminess
New Zealand
Almost 2 years using the app
Edited February 16, 2021

I have just installed the APP, however, Support has given me step by step help, I fell comfortable with Prooffactor. Very knowledgeable as well as helpful. Proof Factor is always helpful. I have their app, and it has helped me bring in new customers. Bless you. ig

Pictures Forever Tees
United States
Almost 2 years using the app