Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

January 19, 2022

the app is user friendly and their support team is just the best. Top notch app Rosie helped me out in a timely manner

Myhijab.box
Canada
Over 1 year using the app
Edited May 12, 2023

The team at ONE are absolutely fantastic. They will go out of their way to help and make sure you're up and running. A particular shoutout to Rissa who jumped in and solved an issue in no time at all. Highly recommend!

Gestalt Haus
United States
Over 1 year using the app
August 17, 2021

I used this app to increase our subscribers. I really liked how responsive the support team is with any questions that I had. I'd highly recommend this app.

Fuse Audio
Australia
Over 1 year using the app
July 11, 2022

I had a one-to-one session with Prateek to get clarification on how to navigate and use the app. The customer service is fantastic. They really do go above and beyond to answer all your questions and make you feel comfortable using the tool. So happy to use ONE as it covers a lot of key features that I need for my site.

Amiah-Rae
United Kingdom
Over 1 year using the app
November 22, 2021

All I can say is app is awesome!!! Great customer support and the app has all that I needed. Must get.

The Low Vision Store
United States
Over 1 year using the app
May 13, 2023

AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app

lashaesbeauty
United Kingdom
Over 1 year using the app
October 22, 2022

They have a whole book of helpful web integrations, and while it can be a bit overwhelming at times, they have a great customer support team that answer within seconds and help with anything/everything.

Kona Brand
United States
Over 1 year using the app
December 10, 2021

I got it for the email capture wheel, and it has so many other features. Rosy from customer service was super helpful

SAGA apparel
United States
Over 1 year using the app
October 29, 2021

Excellent and efficient customer service! They were very helpful in setting up the trigger and email pop-ups.

NutriQuick
Ireland
Over 1 year using the app
May 7, 2022

The customer case (Jessica) is just outstanding!!!!! The APP sounds great, can't wait to see my results

NOAcademy
Italy
Over 1 year using the app