Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

November 10, 2022

Excellent app with lots of features and most importantly excellent support team available for direct chat!

E-Switchy
United States
Over 1 year using the app
June 6, 2022

Great app, I cancelled my Klaviyo subscription and have been using this app since. The customer service is beyond amazing. 100% recommend

Holística
Australia
Over 1 year using the app
July 29, 2022

I have used many different APPS and I have NEVER had such excellent customer service as I have received with ONE! Fola, you have been amazing! The APP is also the most intuitive and easy to use APP...especially with Fola's help in learning how to navigate it. I wish all APPs were this great!

Seed2Stone.com
United States
Over 1 year using the app
November 4, 2019

Super easy to use and also a really fun way to have on the website to engage with new customers! Ann from customer service super helpful as well when I needed help!

HYPER SWIM
Australia
Over 1 year using the app
November 21, 2022

Nice Service! Really thankful for the kind help, it helps me a lot!! Hope can enjoy more free functions

Neutriherbs
China
Over 1 year using the app
March 1, 2021

This app was great for spin and win, and great customer service for setting up across multiple shopify store fronts.

EHPlabs UK
United Kingdom
Over 1 year using the app
June 23, 2022

Trish made the setup process a breeze by standing by and answering my questions then reviewing, making recommendations, and edits to flow with my branding. I can't wait to see results

Empowered Lifestyle Solutions
United States
Over 1 year using the app
December 15, 2021

Versión freemium muy avanzada con bastantes funcionalidades. Soporte técnico muy simpático. Muy recomendable

siembraa.com
Spain
Over 1 year using the app
September 10, 2021

I just launched my business and wanted to include pop ups to attract new customers. This app has everything I could've asked plus some. The support was super helpful and made this process a breeze. I highly recommend this app!

Jays Curls
United States
Over 1 year using the app
August 4, 2021

Top notch support. She went way over aboard to help import my files. I was shocked that she took that extra step to help me. Thanks so much. I love the platform, no complaints! Thanks a lot!

Potent Jamaican Black Castor Oil
United States
Over 1 year using the app
ONE replied August 18, 2021

Thank you for the kind words, Mel! Our customer support team tries our hardest to make sure you have a positive experience!

Glad we were able to sync your Constant Contact subscribers sync with both Shopify and ONE+. It's nice to see you are creating various campaigns with SMS and email pop ups for different promotions.

I see that you still are having trouble setting up custom send from email from GoDaddy. I will email you later about setting up a call to help resolve it for you ASAP.

Best,
Patricia